European Operations Controller

<div><div><div><p><strong>Pay Rate:</strong> £33,000<br><strong>Grade: N</strong><br><strong>Contract Type:</strong> Permanent (Full-Time)<br><strong>Shift patterns:</strong> Monday to Friday, 7am & 3pm OR 8am to 4pm, Optional Overtime 1.5x<br><strong>Location: Birmingham</strong></p> <p>Think you know DHL? Think again! We're not just about delivering parcels. DHL Supply Chain is the world's leading logistics company and our people are the unsung heroes who keep the cogs turning and the country running smoothly. </p> <p>We're now looking for a Operations Controller</p> <p><strong>Add a line relating to what we expect them to do</strong></p> <p><strong>✅</strong><strong>A TYPICAL DAY MAY INVOLVE</strong></p> <ul> <li>Co-ordinate & processing of Multi-Modal collections and deliveries and communications between Supplier, Customer and Service Providers within strategic and tactical transport solutions. Create new jobs, update trackers and spreadsheets and provide clear and accurate email updates to the customer as well as wider LLP.</li> <li>Ensure production / materials moved in line with strategic and tactical plan, to deliver best in class transport solutions. Ensure all departmental day to day tasks and data entry are timely executed.</li> <li>Working to given parameters to support the collections and deliveries are made within the agreed parameters</li> <li>Ensure any Blow Out recoverys are either made at lowest cost and still maintain delivery within contactual constraints or liaise with Custome to collect freight later and deliver later where possible at nil cost to the business</li> <li> he role also needs to ensure that the Customer is made aware of all late collections / ntc's and advised of late deliveries and then escalating if this is too late for the Customer to ensure contingency plans are put in place.</li> </ul> <p><strong>✅</strong><strong>THIS ROLE WOULD SUIT PEOPLE WHO </strong></p> <ul> <li>Previous Planning or Operational experience'</li> <li>Good degree of computer literacy, with excel, access, word and PowerPoint experience, </li> <li>Demonstrable experience of a high standard of commercial awareness and understanding of key costs and drivers within the supply chain</li> </ul> <p><strong>✅</strong><strong>WHY JOIN US?</strong></p> <ul> <li>Join our generous pension scheme and benefit from an 8% employer contribution, alongside a 4% employee contribution</li> <li>Free confidential 24/7 GP consultations</li> <li>Hundreds of retail and lifestyle discounts</li> <li>Affordable loans, savings schemes and free mortgage advice</li> <li>Visit <a href="https://careers.dhl.com/global/en/working-at-dhl-supply-chain">https://careers.dhl.com/global/en/working-at-dhl-supply-chain</a> to learn more</li> </ul> <p><strong> </strong></p> <p><strong>✅</strong><strong>WHO WE ARE</strong></p> <p>​We're the global leaders in supply chain management with 188,000 people in over 50 countries. Our expert teams work together to deliver for our customers across a range of industries including retail, automotive, healthcare and more.</p> <p> </p> <p><strong>✅</strong><strong>BUILDING AN INCLUSIVE WORKPLACE</strong></p> <p>At DHL, we're all about creating a workplace where everyone's skills and experiences matter, and where you can be your true self every day.</p> <p> </p> <p>As proud supporters of the Armed Forces Covenant, we value the skills and experience of ex-service personnel and are dedicated to helping our veterans find jobs.</p> <p> </p> <p> </p> <p>Please be aware that interviews are provisionally scheduled to take place during the week commencing<span> </span> asap Applications received after this date may not be considered but will be added to our talent pool for future opportunities, subject to your consent. Please also be aware that we review applications continuously and where we have a large number of applications the application period may close ahead of the provisional interview date. To ensure your application is considered we recommend submitting it as early as possible. </p> <p><strong> </strong></p> <p><strong> </strong></p> <p><strong> </strong></p> <p>#DSCUKICF</p></div></div></div>