Front of House Advisor

The University of Surrey is a global community of ideas and people, dedicated to life-changing education and research. 

We are ambitious and have a bold vision of what we want to achieve - shaping ourselves into one of the best universities in the world, which we are achieving through the talents and endeavour of every employee.  

Our culture empowers people to achieve this aim and to collectively, and individually, make a real difference.  

The role

An opportunity has arisen within the Front of House team for a proactive, self-motivated and highly organised individual to join our team.

The post holder will need to have the ability to think independently, problem solve and possesses excellent communication skills. There will be a wide range of external and internal enquiries to deal with, therefore comprehensive knowledge of all areas of Surrey Sports Park will be integral to performing this role successfully, as well as a desire to deliver excellent customer care and service.

In addition, the post holder will be able to demonstrate excellent organisational and administration skills, along with adaptability, openness to change and personal motivation in all aspects of their work.

Surrey Sports Park is at the heart of sport and physical activity in Surrey, and our mission is to deliver the best possible sport, health and wellbeing experience to our University of Surrey students and to the wider SSP community. We provide strategic added value to the University by delivering an outstanding student experience through social and competitive sport and providing an excellent environment for wellness and fitness for Surrey staff and students, and our community impact is significant both culturally and physically. The team is passionate and high performing, and the business model requires us to deliver a self-sustaining, well managed and customer service focused business.

How to apply

If you would like to discuss this role further please contact Mollie Kimpton on m.kimpton@surrey.ac.uk.

Please apply online on the University website with a CV and supporting statement. The supporting statement section should set out how your qualifications, experience and training meet each of the selection criteria. Please provide one or more paragraphs addressing each criterion. The supporting statement is an essential part of the selection process and thus a failure to provide this information will mean that the application will not be considered. An answer to any of the criteria such as "Please see attached CV" will not be considered acceptable.

Please note CVs cannot be accepted without a completed application form.

Closing Date: 27 Jul 2025

Area: Operational Services

Salary: £25,397 per annum