Funeral Plan Arranger - Chichester

Discover a Meaningful Career as a Funeral Plan Arranger with Co-op Funeralcare

Co-op Funeralcare offers a unique opportunity for individuals passionate about providing exceptional client experiences and making a genuine difference in their community. As a Funeral Plan Arranger, you will be at the forefront of helping families plan and commemorate their loved ones, ensuring a respectful and personalized farewell. This mobile role offers autonomy and the chance to build lasting relationships within the West Sussex area.

Key Advantages for Your Career Path:

• Empowering autonomy: You will manage your own calendar, schedule client meetings across Chichester, Worthing, and the surrounding West Sussex region, and independently follow up on enquiries. This fosters strong organisational and time-management skills.
• Client-centric role: This position is all about building trust and providing expert guidance. You'll become a trusted advisor, helping clients navigate important decisions with empathy and care during potentially vulnerable times. This develops exceptional interpersonal and communication skills.
• Meaningful impact: The core of this role is supporting individuals and families during significant life events. You'll contribute to a service that offers comfort and peace of mind, fostering a deep sense of fulfillment and community connection.
• Comprehensive training and development: Co-op Funeralcare is committed to your growth. You will receive all necessary training, including regulatory training to become a 'certified colleague' under FCA regulation, opening doors to specialized knowledge and career advancement.
• Attractive benefits package: Beyond a competitive salary of £23,369 per annum (£13.01 per hour) and substantial benefits, you'll enjoy discounts on Co-op products, generous holiday allowance, a strong pension scheme, and access to extensive employee support programs including a 24/7 Employee Assistance Programme, virtual GP services, and Wagestream for financial wellbeing.
• Supportive environment: You'll be part of a friendly and supportive team, working for an organisation with a strong social purpose and a commitment to building a fairer world.

Key Considerations for Potential Candidates:

• Driving requirement: A full UK driving licence and access to your own vehicle are essential for this mobile role, enabling you to cover the designated geographical area effectively.
• Client-facing experience: While prior experience in sales, customer service, or financial services is advantageous, it's not a strict requirement. What's crucial is your ability to build rapport, communicate with empathy, and understand client needs.
• Empathy and discretion: The ability to demonstrate high levels of empathy, discretion, and care, coupled with strong listening skills, is paramount when interacting with clients who may be experiencing grief or facing sensitive decisions.
• Organisational prowess: This role demands excellent administrative and organisational skills. You'll need to manage your own diary, maintain accurate records, and adhere to company policies and regulations diligently.
• Regulatory compliance: You will be working under FCA regulation. This means a commitment to adhering to guidelines and regulations is essential. Background checks, including DBS, occupational health questionnaires, and financial integrity checks (excluding credit score checks), are part of the pre-employment screening process.

This role is ideal for individuals who are driven by service excellence, possess a natural ability to connect with people, and are seeking a career that offers both personal fulfillment and tangible rewards. If you are looking for an opportunity to grow within a reputable organisation and contribute positively to your community, this Funeral Plan Arranger position with Co-op Funeralcare could be the perfect next step in your career journey.