Global Experience Adviser (Newcastle, GB)

Salary: £31,236.00 - £32,080.00 per annum

Newcastle University is a great place to work, with excellent benefits. We have a generous holiday package; plus the opportunity to buy more, great pension schemes and a number of health and wellbeing initiatives to support you.

Closing Date: 07 January 2026

The Role

The Global Opportunities team is responsible for developing and supporting the delivery of international experiences for students during their time at Newcastle, ensuring a high-quality University experience. Based within the Careers Service, and wider Student Success unit, the team supports all students to access global experiences and work towards a positive graduate outcome.

We are looking for a motivated Global Experience Adviser to join our team.

You will be part of a team of Global Advisers responsible for developing and delivering year and semester study abroad placements, short-term work experience, internships and summer schools, working closely with students, external partners and colleagues to ensure an excellent student experience is always at the forefront and that a global experience is available to all Newcastle University students. The role may require occasional out of hours/ evening work and international travel.

The position is offered on a full-time basis (37 hours per week) and allows for blended working, with our office based at City Campus in Newcastle Upon Tyne.

To apply, please upload your most up to date CV and a covering letter clearly outlining how you meet the essential criteria outlined in the job description

If you would like to discuss this vacancy, please contact Lucy Stock (Global Experience Manager) via email: [email protected]

Interviews will take place on Tuesday 20th January 2026.

Key Accountabilities

Lead on the creation, management, delivery and growth of global experience opportunities and work with/support colleagues across the team and university where needed Have operational oversight of the relevant budgets allocated to support global experience opportunities and be responsible for tracking and overseeing expenditure and income for your lead area, ensuring compliance with relevant funding streams such as the Turing Scheme Keep up to date on sector practice, legislation, opportunities and stakeholder trends through range of methods as appropriate. E.g. Partner meetings, research, networks, conferences Develop, implement and maintain processes and systems to support global experiences focusing on your lead area. E.g. student applications, partner due diligence, grant allocations, safe mobility procedures Gather, maintain and report upon a range of data, for evaluation, impact measures and promotion. Act on feedback, produce examples of best practice, and develop knowledge to ensure compliance with legislation and guidelines Proactively market and promote global experience opportunities to students, externals and colleagues across the University with the aim of increasing awareness and engagement and keep web content up to date for all stakeholders Provide exceptional customer service to key stakeholders through advice and guidance for students, building rapport with all stakeholders as appropriate for each setting, and acting as safe and approachable first point of contact for issues arising, feedback or further opportunities Provide line management of colleagues where needed, to ensure effective performance Deliver recruitment and supervision of assistants/students. Acting as a mentor, offering support, feedback and training Work with colleagues across Student Success to ensure design and delivery of our provision considers the needs and requirements of designated groups of students (e.g., students with additional needs, international students, Early Career Researchers, or Degree Apprentices) Undertake any other duties reasonably requested in the delivery of the Careers Service’s strategic objectives including occasional out of hours/evening work and occasional international travel

The Person (Essential)

Knowledge, Skills and Experience

Experience of working with students, ideally in Higher Education Awareness and understanding of practices, policies and issues relating to international student mobility and global education Ability to develop and maintain effective relationships with a wide range of internal and external stakeholders Experience working in a customer-focused environment Excellent attention to detail with a high level of accuracy Excellent planning and organisational skills, with the ability to prioritise a complex workload and working to tight deadlines Excellent communication and interpersonal skills with the ability to negotiate – in both verbal and written communications to a wide range of audiences, including across different cultural backgrounds Good problem solving with ability to use initiative and to make independent decisions Strong IT skills including a proficiency in Microsoft Office

Attributes and Behaviour

Self-motivator with the ability to manage time and resources by prioritising and organising work effectively Works collaboratively with others, plays a positive role in teams and establishes and grows relationships across the organisation where different skills, expertise and opinions are valued Uses clear, concise and accurate communication, tailoring the approach accordingly and encouraging a two-way communication process Projects a positive attitude through personal confidence and enthusiasm to achieve organisation success. Inspires the trust and confidence of others Works continually towards achieving success through understanding and meeting or exceeding the expectations of the area, the University, students, colleagues and other stakeholders Creative approach to problem solving A strong interest and engagement in global and intercultural learning

Qualifications

A degree or equivalent level qualification in any subject or substantial relevant work experience

Newcastle University is a global University where everyone is treated with dignity and respect. As a University of Sanctuary, we aim to provide a welcoming place of safety for all, offering opportunities to people fleeing violence and persecution.

We are committed to being a fully inclusive university which actively recruits, supports and retains colleagues from all sectors of society. We value diversity as well as celebrate, support and thrive on the contributions of all of our employees and the communities they represent. We are proud to be an equal opportunities employer and encourage applications from individuals who can complement our existing teams, we believe that success is built on having teams whose backgrounds and experiences reflect the diversity of our university and student population.

At Newcastle University we hold a Gold Athena Swan award in recognition of our good employment practices for the advancement of gender equality. We also hold a Race Equality Charter Bronze award in recognition of our work towards tackling race inequality in higher education REC. We are a Disability Confident employer and will offer an interview to disabled applicants who meet the essential criteria for the role as part of the offer and interview scheme.

In addition, we are a member of the Euraxess initiative supporting researchers in Europe.

Requisition ID: 28971

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