Global Head of ServiceNow Practice (London, GB)

A Visionary Opportunity: Lead the Global ServiceNow Practice at Atos Group

Are you an accomplished leader with a passion for digital transformation and a proven track record in the ServiceNow ecosystem? Atos Group, a global leader in digital transformation with a significant presence across 67 countries, is seeking a dynamic and visionary individual to spearhead its Global ServiceNow Practice. This pivotal role, nestled within the Smart Platforms Business Line, offers an exceptional opportunity to shape strategy, drive innovation, and cement Atos's position as a preeminent ServiceNow partner.

Atos Group is renowned for its commitment to a secure and decarbonized future, providing AI-powered, end-to-end solutions across all industries. With a purpose to design the future of the information space, Atos empowers its clients, employees, and societies to thrive sustainably. This Global Head role is central to that mission, focusing on advancing Atos's ServiceNow capabilities and expanding its market leadership.

Advantages for Aspiring Candidates:

• Strategic Impact: As the Global Head of ServiceNow Practice, you will have the autonomy to define and evolve the ServiceNow portfolio, encompassing ITxS, HRSD, CSM, IRM, SPM, AI, and industry-specific solutions. Your strategic vision will directly influence Atos's go-to-market strategies and competitive edge.
• Innovation and Future-Forward Solutions: This role is at the forefront of innovation. You will establish global Centers of Excellence and innovation hubs, incubating next-generation solutions leveraging AI/ML, automation, and cloud-native technologies. Your work will be instrumental in expanding Atos's footprint in hyper-automation and digital workflows.
• Ecosystem Leadership: You will play a critical role in nurturing and expanding strategic partnerships with ServiceNow and key ecosystem players, including hyperscalers. The opportunity to influence ServiceNow's roadmap and joint innovation agenda, while driving Atos towards Global Elite partner status, is a significant career advantage.
• Thought Leadership and Brand Building: This position offers a platform to become a recognized thought leader in digital workflow transformation. You will represent Atos at global forums, publish influential content, and build the Atos brand as a leading ServiceNow partner within the industry.
• Talent Development: A key aspect of this role is nurturing the next generation of ServiceNow talent. You will define and implement a global competency and certification framework, driving upskilling and knowledge-sharing initiatives across geographies.

Key Considerations for Your Career Path:

• Extensive ServiceNow Expertise: The ideal candidate will possess 15+ years of IT services experience, with at least 10 years in leadership roles within ServiceNow or Enterprise Service Management practices. A deep understanding of the ServiceNow ecosystem (ITxS, CSM, HRSD, IRM, SPM) is essential.
• Portfolio Development and Sales Enablement: Proven experience in developing innovative portfolios, creating differentiated offerings, and enabling sales teams to drive order entry is critical. You will need to craft reusable solution artifacts and playbooks to accelerate sales conversion.
• Alliance and Partner Management: Strong relationship-building skills with ServiceNow leadership and strategic technology partners are paramount. The ability to define and execute joint go-to-market initiatives will be key to success.
• Strategic and Innovative Mindset: This role demands a strategic thinker who can align portfolio development with market trends and customer needs, while also being an innovative leader capable of driving R&D and creating market-differentiating solutions.
• Global Collaboration: A collaborative leadership style is essential, as you will work effectively across global sales, marketing, and partner teams.

This is a unique opportunity for a seasoned professional to make a significant impact on a global scale, driving digital transformation and shaping the future of ServiceNow services within a leading technology organization. If you are ready to take on this exciting challenge and lead a practice poised for growth and innovation, we encourage you to explore this exceptional career path.