HR Operations Coordinator

Career Opportunity: HR Operations Coordinator at PZ Cussons

PZ Cussons, a globally recognized consumer goods company with a rich history dating back to 1884, is seeking a dedicated HR Operations Coordinator to join their dynamic HR Shared Services team in Manchester. This is a permanent, full-time position offering a unique opportunity to contribute to a company deeply committed to sustainability and the wellbeing of people, families, and communities worldwide. If you're looking to be part of a business undergoing exciting transformation and growth, with a strong focus on employee experience, this role could be an excellent step in your career journey.

About PZ Cussons

PZ Cussons is a FTSE250 listed company with a purpose that resonates deeply: "For everyone, for life, for good." Their portfolio boasts beloved brands such as Carex, Cussons Baby, Sanctuary Spa, and St. Tropez, spanning core categories of Hygiene, Baby, and Beauty. With approximately 2,600 employees across the globe, PZ Cussons places a high value on sustainability, employee wellbeing, and fostering a diverse and inclusive workplace. They are committed to creating products that delight, care for, and nourish consumers, while operating with integrity and a forward-thinking approach.

The Role: Driving HR Excellence

As an HR Operations Coordinator, you will be instrumental in delivering HR excellence within the HR Shared Services team. This role is designed for someone who thrives on creating "moments that matter" by proactively collaborating with a wide range of stakeholders. A key aspect of this position involves leveraging progressive AI technologies and embracing a continuous improvement ethos to consistently enhance the employee experience. You will be at the forefront of ensuring a "right first time, employee first" approach to HR processes.

Key Responsibilities and Deliverables

• Employee Lifecycle Management: Administer, simplify, and continuously improve end-to-end employee lifecycle processes (joiners, movers, leavers) to ensure a positive employee experience during any change in their circumstances.
• Case Management: Effectively manage a shared workload of incoming HR queries via an Outlook Inbox, tracking progress and proactively managing stakeholder expectations.
• First Point of Contact: Serve as the initial point of contact for HR and payroll queries, interacting with employees, line managers, and HR colleagues to provide accurate and timely advice with a strong emphasis on customer service.
• Benefits and Payroll Administration: Collaborate with outsourced providers to ensure timely and accurate delivery of monthly, cyclical, and year-end payroll and employee benefits services, meeting agreed Key Performance Indicators (KPIs).
• HR System Maintenance: Maintain key HR systems, including Workday and the externally hosted Benefits platform, ensuring data accuracy and integrity.
• Data Support: Assist with ad-hoc data requests and partner with the HR Information Systems (HRIS) team for more complex data needs.
• Invoicing and Procurement: Support the invoicing process (via SAP), including the completion of purchase requisitions and orders, and the creation of new vendors.
• Project Support: Contribute to project work as required to achieve broader team goals and priorities.

What We're Looking For: Desired Experience and Skills

This role is ideal for an individual with a strong foundation in HR operations and a proactive, can-do attitude. Key attributes and experiences include:

• Experience working in a HR Shared Service or Operations team, providing administrative support.
• Proficiency in lifecycle administration and key HR processes such as Joiner, Mover, and Leaver processes.
• High level of proficiency in Microsoft Office Suite, particularly Excel, PowerPoint, Word, and Outlook.
• Experience with Workday HR systems is highly desirable.
• Understanding of general benefits administration.
• Experience in collating and working with data, with the ability to support basic data analysis.
• Familiarity with AI tools for process improvement is a plus.
• Experience providing first-line policy advice to employees and line managers.
• Self-motivation, resilience, and an ability to embrace change.
• Excellent teamwork, relationship-building, and communication skills.
• Strong planning, organizational skills, with a keen eye for detail, accuracy, and the ability to meet deadlines.
• Ability to prioritize and manage your own workload effectively.
• A hands-on approach and a willingness to actively support the wider team.

Advantages and Key Considerations for Your Career Path

This HR Operations Coordinator position at PZ Cussons presents a compelling opportunity for career growth and development:

• Strategic Impact: You will be part of a business undergoing significant transformation, offering the chance to directly contribute to enhancing employee experience and operational efficiency through innovative approaches like AI.
• Employee-Centric Culture: PZ Cussons' commitment to "For everyone, for life, for good" means you'll be working for an organization that genuinely values wellbeing and sustainability, aligning your professional efforts with meaningful purpose.
• Brand Exposure: Gain experience with a portfolio of well-known and trusted consumer brands, understanding the HR backbone that supports their success.
• Continuous Improvement: The role actively encourages a continuous improvement mindset, allowing you to develop your problem-solving skills and implement new ideas in a supportive environment.
• Work-Life Balance: A significant benefit of this role is the unique flexible working arrangement, including finishing at 1pm every Friday, promoting a healthy work-life balance.
• Professional Development: Working within a global FTSE250 company provides exposure to diverse HR practices and the potential for future career progression within a large, established organization.
• Inclusive Environment: PZ Cussons is dedicated to diversity and inclusion, ensuring a welcoming and supportive workplace where all backgrounds are celebrated.

Important Note for Candidates: Applicants must have the right to work in the UK. PZ Cussons is unable to offer visa sponsorship or relocation assistance for this role. If you require any specific support during the application or interview process, please inform us so that we can make appropriate accommodations.

Join PZ Cussons and be part of a company where you can truly make your mark and shape your career.