Head of Housekeeping

Job Description: Housekeeping Supervisor Location: Richmond Villages Cheltenham, Hatherley Lane, Cheltenham, Gloucestershire, GL51 6PN Salary range: £27,800 per annum - Paid Breaks Contract: Permanent position Shift Pattern: Full-time employment, consisting of 40 hours per week across 5 days (08:00-16:00),, offers a variety of flexible shift patterns, including alternate weekends We make health happen At Bupa, we provide support when it's needed most. Richmond Villages, our retirement village provider, offers person-centred care that promotes independence and respects individual choice, enabling residents to live their best lives. This role is hands-on, working closely with the housekeeping and laundry team, and reports directly to the Head of Hospitality. Responsibilities include team development, scheduling, stock ordering, and serving as the point of contact for residents and their families. The role carries the overall responsibility for the cleanliness and presentation of the retirement village's interior and for maintaining a safe working environment. Proficiency in dressing show suites and rooms to a high standard is desirable. New starters can expect a comprehensive induction to ease into their roles, complemented by continuous training and development opportunities, including apprenticeships. Additionally, there is access to our online portal, which offers a range of resources for personal development, as well as complimentary access to LinkedIn's online learning platform. Benefits Our benefits are designed to make health happen for our people. Viva is our global wellbeing programme and includes all aspects of our health – from mental and physical, to financial, social and environmental wellbeing. We support flexible working and have a range of family friendly benefits. Joining Bupa in this role you will receive the following benefits and more: My Healthcare - Quick, easy access to support, advice, and treatment for a variety of health-related issues, including remote GP, physiotherapy, and mental health support – all available from one phone number 24/7. Annual allowance which you can redeem against a menu of Bupa healthcare products, all to the approximate value of £350 We offer a sick pay scheme to our frontline teams, as an addition to statutory sick pay, to help provide some reassurance and financial support during longer absences Free meal with every shift Holidays - 20 days + Bank Holidays Long Service - For every milestone at Bupa we will reward you with ecards, extra holidays and money! Interest- free annual travel Loan to enable the purchase of public transport annual season tickets. Wagestream - Have early access up to 40% of your earned wages within minutes. We offer a range of Bupa pension plans – Find out more on our career site Parental Leave - We have schemes for adoption, birth parents and co parents - Find out more on our career site Menopause Plan - Specifically designed to empower women to seek advice, choose their treatment and take control of their health. Access to discounts at a wide variety of gyms and fitness facilities across the UK Why Bupa? We’re a health insurer and provider. With no shareholders, our customers are our focus. Our people are all driven by the same purpose – helping people live longer, healthier, happier lives and making a better world. We make health happen by being brave, caring and responsible in everything we do. We encourage all of our people to “Be you at Bupa”, we champion diversity, and we understand the importance of our people representing the communities and customers we serve. That why we especially encourage applications from people with diverse backgrounds and experiences. As a Disability Confident employer, we offer a guaranteed interview for every disabled applicant who meets the minimum criteria for the job. We’ll make sure you are treated fairly and offer reasonable adjustments as part of our recruitment process to anyone that needs them. Time Type: Part time Job Area: Care Home - Facilities & Home Support Locations: Richmond Village Cheltenham Be at the heart of helping people live longer healthier, happier lives and making a better world. We employ more than 80,000 people globally who are making this a reality. If you've got the belief, the drive and the talent to help us in our ambition then we’d like to hear from you. Wherever you work, one thing stands out about Bupa people. Our customers are our passion – they’re at the heart of our positively different culture of care. At Bupa you’ll be challenged, you’ll be encouraged to innovate, and collaborate with colleagues who are committed to delivering exceptional experiences. We trust, respect and consider everyone, knowing your difference will make the difference. Please introduce yourself to our recruiters and we'll get in touch if there's a role that sounds like a good match.