Head of Operational and Digital Resilience Service

Please note this position is based in London and this will be the contractual location of the successful candidate, other locations cannot be considered. Head of Operational and Digital Resilience Service This is a great job for someone who has experience of leading and implementing Operational Resilience & and familiar with the Digital Operational Resilience Act regulations. A bit about the job: As Head of Operational and Digital Resilience Service reporting to the Aviva Investors Chief Information Officer, you will lead the implementation of both Operational Resilience and Digital Operational Resilience Act for all in scope Aviva Investors entities, ensure regulation is met in line with deadlines. You will also oversee Aviva Investors’ business resilience, leading on all resilience matters, responding to internal and external events to mitigate customer harm whilst driving a continuous improvement culture within the organisation. You will play a key role in working closely with senior leaders, accountable executives across both Aviva Investors and Aviva Group to influence, steer and implement both the business and operational resilience strategy by aligning and embedding operational and digital resilience across Aviva Investors and ensuring our resilience adapts to a transforming operating model with critical third parties at the heart of it. The role requires external engagement with Critical Third-Party suppliers, Supervisory Authorities, external financial and non-financial peers and committees to represent Aviva Investors and extend influence on operational and digital resilience policy and related matters. As a leader within the Aviva Investors Technology function, you will be a focal point for all team members, so your communication skills should be excellent. You should also be able to act proactively to ensure smooth team operations and effective collaboration. Skills and experience we’re looking for: Ability to translate operational and digital resilience strategies into implementation plans. Oversight and co-ordination of Business Continuity and Crisis Management planning frameworks. Business readiness/change management to ensure operational and digital resilience. Business Readiness for all change related activity to ensure operational and digital resilience. Outstanding collaborator who excels at managing relationships and building strong connections. Proven ability to work effectively with cross-functional teams and demonstrate outstanding leadership skills. What you’ll get for this role: Generous pension scheme - Aviva will contribute up to 14%, depending on what you put in Eligibility for annual performance bonus Family friendly parental and carer leave Generous holiday entitlement plus bank holidays with the option to buy/sell up to 5 additional days Up to 40% discount for Aviva products Brilliant flexible benefits including electric cars Aviva Matching Share Plan and Save As You Earn scheme 21 volunteering hours per year Aviva is for everyone: We’re inclusive and welcome everyone – we want applications from all backgrounds and experiences. Excited but not sure you tick every box? Even if you don’t, we would still encourage you to apply. We also consider all forms of flexible working, including part time and job shares. We flex locations, hours and working patterns to suit our customers, business, and you. Most of our people are smart working –spending around 50% of their time in our offices every week - combining the benefits of flexibility, with time together with colleagues. To find out more about working at Aviva take a look here We’d love it if you could submit your application online. If you require an alternative method of applying, send an email to GlobalRecruitment@avivainvestors.com #LI-KM1#LI-Hybrid We help our 19.5 million customers to save for the future and manage the risks of everyday life. To give these customers the best possible products and service we know we must make Aviva the most attractive choice for talented, entrepreneurial people with diverse backgrounds and an evolving range of expertise and insight. So, we’re passionate about helping our 23,000 people to do the best work of their lives, to enable them to make a positive difference to the lives of our customers.