Helpdesk Support Roles Available

We make careers happen!We are seekingHelpdesk Supportat Sodexo and we have opportunities across the United Kingdom!With our sites covering Healthcare to Corporate, Stadiums to Government, we'reoffering opportunitiesto to joinSodexo and be part of something greater. You belong in a team where you can act with purpose and thrive in your own way!You'll support and provide technical assistance and support for incoming queries, respond to customers enquiries via phone and email and providing prompt and efficient support. What youll do: Respondpromptly to incoming calls and emails according to client service level agreements. Maintain high accuracy in information gathering and inputting. Ensure all Helpdesk calls are received, recorded, and followed through to completion in a timely manner.What you bring: Some experience in Microsoft Office applications (Word, Excel, PowerPoint). Proactive, innovative, and eager to learn and develop. Demonstration of excellent organisational skills Great attention to detail Thrives bothindependentlyand collaboratively within a team.What we offer: Working with Sodexo is more than a job; its a chance to be part of something greater. Youll belong in a company and team that values you for you; youll act with purpose and have an impact through your everyday actions; and youll be able to thrive in your own way. In addition, we also offer a range of resources, rewards and benefits for our colleagues and their families: Unlimited access to an online platform offering mental health and wellbeing support. An Employee Assistance Programme to help with everyday issues or larger problems where you may need additional support, including legal and financial advice, support with work related issues or personal issues such as bereavement. Access to a 24hr virtual GP Service The Sodexo Discounts Scheme, offering great deals 24/7 (also open to friends and family). Save for your future by becoming a member of the Mercer Aspire Pension Plan A death in Service benefit for colleagues who pass away whilst employed by Sodexo Opportunities to enable colleagues to grow and succeed throughout their career at Sodexo, including apprenticeships and a variety of learning and development tools. Bike to Work Scheme to help colleagues to do their bit for the environment whilst keeping fit.Ready to be part of something greater? Friendly Customers. Vibrant communities. Exciting Careers.Sodexo reserves the right to close this advert early if we are in receipt of a high number of applications