Hospitality, Supermarket Assistant reference: R-184216

Discover a Rewarding Career as a Service Counter Partner at Waitrose & Partners

Are you passionate about food and dedicated to providing exceptional customer experiences? Waitrose & Partners is seeking enthusiastic individuals to join their team as Service Counter Partners. This role offers a unique opportunity to immerse yourself in the world of high-quality food, connect with customers, and contribute to a brand renowned for its ethical sourcing and commitment to quality.

What You'll Experience:

As a Service Counter Partner, you'll be at the forefront of the customer experience, embodying the Waitrose ethos of "passionate Partners serving food lovers." This position is more than just a job; it's a chance to:

• Showcase Your Food Expertise: Share your knowledge and passion for food, recommending delicious recipes and inspiring customers.
• Champion Ethical Sourcing: Feel a sense of pride in promoting products that are ethically sourced, aligning with Waitrose's core values.
• Build Lasting Relationships: Use your enthusiasm and friendly demeanor to foster trust and loyalty with customers, creating memorable interactions that encourage repeat business.
• Make a Real Impact: Contribute directly to the positive perception of the Waitrose brand and play a crucial role in customer satisfaction and retention.
• Drive Sales and Profit: Understand how your efforts directly contribute to the commercial success of your counter and the wider branch.

Key Responsibilities to Embrace:

In this dynamic role, you will be entrusted with significant responsibilities, including:

• Counter Presentation and Hygiene: Taking ownership of your designated food counter, ensuring impeccable presentation and adhering to the highest hygiene and safety standards at all times.
• Stock Management: Proactively monitoring stock levels to guarantee that customer favorites are always available.
• Food Safety and Waste Reduction: Exercising meticulous care when handling open food, strictly following all due diligence and health & safety protocols, while actively contributing to minimizing food wastage.
• Product Knowledge: Continuously expanding your understanding of new products and Waitrose's commitment to food values, such as animal welfare.
• Team Collaboration: Supporting your colleagues with general shopkeeping tasks, fostering a collaborative and efficient working environment.

Key Considerations for Your Career Path:

When considering this opportunity, here are some advantages and aspects to reflect upon for your professional growth:

Advantages for Candidates:

• A Brand Rooted in Values: Join an organization that prioritizes ethical practices and quality, offering a job you can feel genuinely good about.
• Customer-Centric Role: If you thrive on direct customer interaction and enjoy building rapport, this role will provide ample opportunities to excel.
• Continuous Learning: You'll be encouraged to stay updated on food trends and Waitrose's specific food values, fostering ongoing personal and professional development.
• Ownership and Rewards: As part of the UK's largest employee-owned business, you'll experience a unique culture of shared responsibility and benefit from the company's success.
• Flexible Working: The role offers part-time positions with varied hours, catering to different lifestyle needs and supporting a healthy work-life balance.

Essential & Desirable Skills:

• Essential: Strong communication skills are paramount for effective teamwork and customer engagement.
• Desirable: Previous experience in a customer-facing role, catering, or hospitality is a significant advantage. A keen interest in current food and drink trends and a flexible approach to supporting the wider branch will also set you apart.

This role is ideal for individuals who are passionate about food, customer service, and contributing to a brand that values quality and ethical practices. If you are looking for a role where you can make a tangible difference and grow within a supportive, employee-owned environment, we encourage you to explore this exciting opportunity.