Hospitality, Supermarket Assistant reference: R-184450

## A Delicious Opportunity: Become a Waitrose Partner at the Service Counter This **Service Counter Partner** role at Waitrose presents a fantastic chance for individuals passionate about food to immerse themselves in a customer-centric environment. If you're looking for a role where you can genuinely connect with people, share your culinary enthusiasm, and be part of a brand built on quality and ethical sourcing, this opportunity is certainly worth exploring. ### Key Advantages for Aspiring Partners: * **Passion for Food Meets Purpose:** This role goes beyond just serving; it's about embodying the Waitrose ethos of "passionate Partners serving food lovers." You'll have the chance to showcase your knowledge of ethically sourced food, recommend delicious recipes, and contribute directly to the customer experience. * **Building Lasting Relationships:** If you thrive on genuine interaction and enjoy making a tangible difference to someone's day, this position is ideal. By building trust and loyalty, you'll play a crucial role in shaping the perception of the Waitrose brand for your customers. * **Ownership and Rewards:** As part of the John Lewis Partnership, you're not just an employee; you're a co-owner. This unique model means you share in the company's successes and rewards, fostering a sense of belonging and contributing to a collective purpose. * **Career Development and Learning:** You'll be encouraged to stay knowledgeable about new products and Waitrose's core food values, such as animal welfare. This focus on continuous learning can be a significant advantage for career growth within the retail sector. * **Enhanced Earning Potential:** For those working overnight shifts (22:00 - 06:00), there's an attractive Night Premium of £3.50 per hour, offering a tangible benefit for flexibility. * **Flexible Working Opportunities:** The Partnership is committed to supporting a good work-life balance, offering various flexible working arrangements. This can include flexible or compressed hours, job sharing, and shorter contract options, which can be discussed further during the interview process. ### Key Considerations for Candidates: * **Commitment to Standards:** The role requires a strong sense of responsibility for maintaining the highest presentation and hygiene standards on your designated food counter. Meticulous attention to detail in handling open food and adhering to health and safety protocols is paramount. * **Stock Management & Waste Reduction:** Proactive stock management is essential to ensure customer satisfaction. You'll also play a part in minimizing food wastage, contributing to operational efficiency and sustainability. * **Team Collaboration:** While you'll have ownership of your counter, being a supportive member of the wider shop team is also a key aspect of the role. This includes assisting with general shopkeeping tasks when needed. * **Flexibility in Hours:** Be prepared for a flexible approach to working hours. The role involves working various hours and days between 06:00 and 22:00, including every Saturday and/or Sunday. * **Vetting Process:** Please be aware that some roles within the Partnership are subject to pre-employment vetting, which may include DBS checks. Timely completion of vetting documents is encouraged. This **Service Counter Partner** role offers more than just a job; it's an invitation to join a thriving employee-owned business, contribute to a well-loved brand, and build a rewarding career grounded in passion and partnership. If you possess excellent communication skills and a genuine love for food, this is an excellent stepping stone in your career journey.