Income Assistant (Internal Only) (FAB

This is an excellent opportunity for an experienced and customer-focused individual to join the Income Team at the University of Nottingham. If you are looking to leverage your financial acumen and passion for service within a supportive academic environment, read on!

About the Role:

As an Income Assistant, you will play a crucial role in the Income and Collections Department, reporting directly to the Income Team Leader. Your primary responsibility will be to provide a friendly, people-centered service to both students and staff. This will involve expertly handling a range of financial inquiries, offering valuable advice, and accurately posting payments to the University's financial systems.

Key Advantages for Candidates:

• Career Growth in a Reputable Institution: Join a well-established university with a commitment to its staff. This role offers a stable, permanent position within a key department, providing a solid foundation for career development.
• Hybrid Working Flexibility: Enjoy a balanced work-life approach with a hybrid working arrangement. You'll benefit from a mix of on-campus collaboration and the convenience of remote work from home, offering flexibility in your weekly schedule.
• Generous Benefits Package: The University of Nottingham offers an attractive benefits package. This includes a generous holiday entitlement of 27 days plus bank holidays and five university closure days (including the Christmas and New Year period). You'll also gain access to a wide array of rewards, such as fitness and health facilities, staff discounts, and travel schemes.
• Supportive and Diverse Environment: Become part of a friendly, diverse, and supportive working environment. The University values its employees and fosters a culture that encourages collaboration and well-being.
• Valuable Skill Development: This role provides hands-on experience with financial systems and customer service in a large organization, enhancing your transferable skills and making you a more competitive candidate in the future.

Key Considerations for Your Application:

• Eligibility: Please note that this vacancy is exclusively open to current employees of the University of Nottingham.
• Educational Requirements: Candidates are expected to hold a minimum of 5 GCSEs (or equivalent), with a strong emphasis on Maths and English.
• Essential Experience: Proven experience in a financial role and proficiency in using Microsoft 365 products are essential. Furthermore, you must have prior experience in customer service.
• Work Schedule: This is a full-time permanent position, operating Monday to Friday, from 8:45 a.m. to 5:00 p.m., totaling 36.25 hours per week.

If you are a motivated individual with a passion for providing excellent customer service and possess the required qualifications and experience, this role presents a fantastic opportunity to contribute to the University of Nottingham's success. Explore the role profile for further details and take the next step in your career.