L&H Global Claims Consultant (London, GB)

The world of Life and Health reinsurance needs to keep pace with rapid changes in multiple spheres including legislation, risk management, medicine, automation, data analytics (including artificial intelligence), and the global economy. Are you eager to help us ensure that our control processes are legally compliant and improve continuously? Do you have an eye for detail and tenacity in querying the evidence that you see, with a view to identifying better ways to protect our business? If yes, do not hesitate and apply!

About the Role

This position would suit a person who is looking to apply their extensive knowledge of Life and Health claims risk management to develop compliant processes that meet the real needs of our global claims community at Swiss Re. Activities include engaging courteously and assertively with stakeholders at various levels throughout the organisation, and with external scrutineers of our processes and guidelines. You'll also help us by participating in audits of claims processing including system use to ensure compliance with internal standards and external regulations while supporting the needs of the business. You'll grow and maintain a network of colleagues in different functions to address process questions accounting for existing and emerging risks. You'll provide training to reinforce the understanding of our group standards and practises and internal claims guidelines. You'll partner with our colleagues to detect, assess and manage risks that clients may encounter and our own lessons learned.

You will often work collaboratively, while being able to make decisions independently and at speed, taking full accountability of those decisions.

Developing our people is a priority at Swiss Re. This means there is scope to expand your reach to support claims automation, client learning and development and Swiss Re's thought leadership strategies. This is on an "as needs" basis and considered an extension of your primary consultative role.

About the Team

Working in the Life and Health Global Underwriting and Claims team means that we deliver market leading insights to help to our local teams and clients excel in managing current and future claims and underwriting risks. The team consists of medical doctors, researchers, and underwriting and claims experts located world-wide. We collaborate extensively with colleagues in multiple other disciplines and teams around the globe to ensure that Swiss Re can continue to deliver value-adding services to our clients for the benefit of their customers. We have a broad geographical footprint, support and encourage each other and most of all have fun as we support and advance Swiss Re's global claims and underwriting strategy.

About You

Essentials:

You bring extensive experience mostly in L&H Claims assessment and management across a range of L&H products, with in-depth knowledge of contracts, law, global and market dynamics impacting L&H Claims risks, and human behaviours as they relate to L&H Claims. You are a confident communicator with excellent oral & written English & presentation skills. You may have presented at industry forums or written peer-reviewed articles on L&H Claims-related topics for public use. You are comfortable working in a team and independently, with experience in managing and prioritising multiple tasks. You have experience of L&H Claims quality assurance or audit sampling. You can communicate outcomes professionally and courteously to stakeholders at all levels in an organisation and across the globe. You pay attention to detail and are curious in questioning and challenging evidence. You are adept at identifying real needs and are tenacious in identifying pragmatic, practical solutions for addressing them in ways that add value.

Nice To Have:

Experience in L&H Underwriting. Experience in designing and developing training materials accessible to people with a diverse range of learning styles. At least a Bachelor level degree from a tertiary institution of higher education.

We are looking forward to your application!

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About Swiss Re

Swiss Re is one of the world’s leading providers of reinsurance, insurance and other forms of insurance-based risk transfer, working to make the world more resilient. We anticipate and manage a wide variety of risks, from natural catastrophes and climate change to cybercrime. We cover both Property & Casualty and Life & Health. Combining experience with creative thinking and cutting-edge expertise, we create new opportunities and solutions for our clients. This is possible thanks to the collaboration of more than 14,000 employees across the world. Our success depends on our ability to build an inclusive culture encouraging fresh perspectives and innovative thinking. We embrace a workplace where everyone has equal opportunities to thrive and develop professionally regardless of their age, gender, race, ethnicity, gender identity and/or expression, sexual orientation, physical or mental ability, skillset, thought or other characteristics. In our inclusive and flexible environment everyone can bring their authentic selves to work and their passion for sustainability. If you are an experienced professional returning to the workforce after a career break, we encourage you to apply for open positions that match your skills and experience.

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