Natural Resources Middle Office Manager

Are you looking for a career move that will put you at the heart of a global financial institution? Then bring your skills in analysis, problem solving and communication to Citis Natural Resources Middle Officeteam.

By Joining Citi, you will become part of a global organisation whose mission is to serve as a trusted partner to our clients by responsibly providing financial services that enable growth and economic progress.

What youll do:

Manage the day-to-day running of the Natural Resources Middle Office team based in London.Manage the day-to-day client contact and handling of client issues relating to Letters of Credit, Cash against documents and other Trade Services products with proactive follow up with the respective Operations; Sales; Product Management teams.Full understanding of how security is taken over transactional collateral.New client on boarding and management. Work in partnership with Implementations; Sales; Product and Technical Partners.Maintain pristine controls for all aspects of the middle office function to ensure effective risk management for EMEA Trade.Maintain active engagement with Product, Sales and Coverage partners in relation to new customer requirements.Enable EMEA Trade to provide our clients with a "best in class" service through streamlined operations delivery, innovative client solutions, clear, concise and timely responses to queries, Trade related issues and timely escalation of any issues to operations managers.Provide awareness to all managed clients of tools available to them to aid them.Understandingof Tripartite agreements and hedging.Escalate customer feedback, processing delays and errors appropriately.Monitoring of secured transactions and collateral, tracking the lifecycle from purchase to sale.Liaising with warehouse companies, clients and counterparties.Ensure the team maintain clear and concise positions in Triquesta per customer detailing transactional financing exposures and status of outstanding transactions ensuring that facility utilisation requests from clients fall within the agreed credit parameters.Ensure approval requests are received for transactions that fall outside the approved criteria.Report accurate positions for transactional financing per obligor and client group to the relevant Natural Resources Transactors adhering to Citibank's risk management policies and procedures.Identify any potential efficiencies and opportunities to automate/digitise.

What well need from you:

Relevant years of experience in a related senior level role with experience in managing a trade middle office teamCommodities Middle Office knowledge and experienceA strong understanding of Trade related functions and processes.Knowledge of applicable Operational Policies / procedures / Control StandardsExcellent Client Services skillsAbility to work effectively in situations requiring analytical, interpretive, and problem-solving techniquesStrong influencing and negotiation skills; ability to build and maintain effective networks and relationshipsProven experience in creating and implementing processes that result in improved business performanceAbility to manage multiple priorities simultaneously

What we can offer you

We work hard to have a positive financial and social impact on the communities we serve. In turn, we put our employees first and provide the best-in-class benefits they need to be well, live well and save well.

By joining Citi London, you will not only be part of a business casual workplace with a hybrid working model (up to 2 days working at home per week), but also receive a competitive base salary (which is annually reviewed), and enjoy a whole host of additional benefits such as:

Generous holiday allowance starting at 27 days plus bank holidays; increasing with tenureA discretional annual performance related bonusPrivate medical insurance packages to suit your personal circumstancesEmployee Assistance ProgramPension PlanPaid Parental LeaveSpecial discounts for employees, family, and friendsAccess to an array of learning and development resources

Alongside these benefits Citi is committed to ensuring our workplace is where everyone feels comfortable coming to work as their whole self every day. We want the best talent around the world to be energized to join us, motivated to stay, and empowered to thrive.

Sounds like Citi has everything you need? Then apply to discover the true extent of your capabilities.#LI-AS3

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Job Family Group:

Operations - Transaction Services

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Job Family:

Cash Management

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Time Type:

Full time

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Citi is an equal opportunity and affirmative action employer.

Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

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