Network Engineering Apprentice L4 Apprentice - Madley (Madley, Hereford, United Kingdom)

Role Job Title: Network Engineer Level 4

Unit: Networks

Location: BT Madley Communications Centre Stone Street, Hereford, HR2 9NH

Why this role matters:

Our network is at the heart of everything we do In this role you will operate and maintain the equipment allowing BT to communicate anywhere on the globe. As technology constantly evolves, so do we, working with well-established providers to provide links for businesses TV broadcast to cutting edge Low Earth Orbit Technology providing high speed connections to businesses and consumers. Our Network Engineer Apprentices play a key role in making sure that continues.

What you’ll be doing:

Your role in our Satellite Platform team will be to ensure our networks are designed, tested, built, and maintained with fresh, new, innovative ideas in mind. You’ll be managing supporting the management of different services across our specialist networks, ensuring that our customers have the very best experience. Not only that, you’ll have the opportunity to get involved in testing the latest networking technology, upgrading the existing network and the planning, installing and running of network elements and using world class data analytics to drive service improvements.

Don’t worry though, you’ll be taught all of the skills that you need for this role, for example how to plan, design, build and test a simple network, applying appropriate security products and processes. From there, you’ll learn how to identify the key characteristics of a new network service, and how to develop estimates of the expected traffic load that the network must support. You’ll also be trained to identify and evaluate network security risks, ensuring our network design is secure and resilient.

If you’re interested in problem solving and engineering this could be the perfect role for you.

Because we believe in placing the customer at the heart of everything we do, you’ll learn about things such as human-centred design and agile ways of working. You’ll also work with our customers directly, helping both technical and non-technical users alike, to install and maintain computer networks.

The apprentice training course: As an Apprentice Network Engineer, you’ll study for a Level 4 apprenticeship in Network Engineering.

Hours: 37.5 hours Mon-Fri

Start date: September 2025

Duration: Your apprenticeship will last for 24 months. You’ll spend a minimum of 20% of your time learning and studying.

The qualifications you’ll need:

Two A-Levels with a minimum of CC grades. You’ll also need a minimum of five GCSEs at grades 4-9 (C or above) including English and Maths.

The skills you’ll need:

Salary: £21,840

After this apprenticeship: On completion of your apprenticeship, you could be employed in one of the specialist teams at BT Madley supporting the management and control of our software and databases, maintenance and engineering of the site network and transmission equipment or in the service management or design team supporting customer journeys as they procure satellite products and solutions.

About BT Group

BT Group is the global powerhouse behind EE, BT, Plusnet, and Openreach.

We value diversity and celebrate difference. We’ll encourage you to be yourself, whatever your background. As Allison Kirkby, our CEO, says ‘The future of tech must be diverse and inclusive for everyone to benefit. Inclusion by design is the key to our strategy and will help us drive productivity, innovation, and growth for the UK and beyond’. Whichever brand you’re working for, we’re all playing for the same team. And we all enjoy the rewards of being part of something bigger: the opportunities to explore new experiences, pursue different dreams, climb challenging career ladders and try out different ways of working.

We’re always looking ahead. We don’t just sell broadband, networks, security, but thousands of clever things you’ve never heard of; in our Martlesham labs where we’re inventing the technologies of the future.

We’re always looking ahead. We don’t just sell broadband, and networks, and security, and thousands of clever things you’ve never heard of; in our Martlesham labs, we’re inventing the technologies of the future.

Four brands. One team, 105,300 strong. Together, we’re connecting the world. Come and play your part in building the BT Group of the future, one that will be net zero by 2031. and edit your work on the final page. We look forward to receiving your application!

Don't meet every single requirement?

Studies have shown that women and people who are disabled, LGBTQ+, neurodiverse or from ethnic minority backgrounds are less likely to apply for jobs unless they meet every single qualification and criteria. We're committed to building a diverse, inclusive, and authentic workplace where everyone can be their best, so if you're excited about this role but your past experience doesn't align perfectly with every requirement on the Job Description, please apply anyway - you may just be the right candidate. We can explore this with you at the telephone interview stage.

Internal candidates will need to agree to the Terms & Conditions (including salary) of this Apprentice Role.