Operations Manager reference: 35099

<div><div><div><p><strong>Pay Rate: </strong><span>£40,000.00 - £45,000.00 depending on experience</span><br><span><strong>Grade: </strong>K<strong><br>Contract Type: </strong>Permanent (Full-Time)</span><br><strong>Shift patterns: </strong>Monday - Friday (<span data-teams="true">Flexible within a 24 hour operation)</span><br><strong>Location: </strong>Manchester - M90 1QX<strong><br></strong></p> <p><strong><u>PLEASE NOTE: The role is based within an airport. You will be required to undergo a security/background check if you are to be successful for this position.</u></strong></p> <p>Ready for your career to take off? Did you know that DHL, an award-winning leading supply chain business, also provides ground handling services at many UK airports? We're seeking an Operations Manager to play an integral role in our aviation contract, delivering a first-class service and achieving fantastic results. You be fully accountable for the day-to-day management, decision making and delivery of the easyJet cleaning and baggage hall operation from Manchester Airport<br><br></p> <p><strong>WHAT DOES THE ROLE ENTAIL?</strong></p> <ul> <li>Responsible for managing a safe operation and promoting a Safety-First Culture by applying and improving Safety Standards.</li> <li>Manage direct reports, conduct performance reviews and work with HRBP on management of employee relations issues across the site.</li> <li>Take an active leadership role, fully responsible for driving an engagement culture in the operation.</li> <li>Communicate team objectives, KPIs, tracking frequency, result calculation, and report locations, including onboarding new leaders.</li> <li>Effective shift planning</li> </ul> <p><strong>WHAT DO WE NEED FROM YOU?</strong></p> <ul> <li>Previous experience in Aviation baggage hall & cleaning preferred</li> <li>Previous management experience essential</li> <li>Customer facing experience – is an advantage.</li> <li>Accustomed to working in fast-paced, challenging environment. </li> <li>Can do, passion and right first-time attitude.</li> <li>A safety first ethos</li> </ul> <p> </p> <p><strong>SECURITY PROCESS TO WORK WITHIN AVIATION AND TRAVEL AT DHL</strong></p> <ul> <li>Be able to provide five years address history</li> <li>Be able to provide five years reference history (employment/education/benefit claim/character)</li> <li>To obtain a full airside ID</li> <li>Pass a pre-employment Drug and Alcohol test</li> </ul> <p><strong>WHY CHOOSE US?</strong></p> <p>As well as competitive pay rates, you will be entitled to an award-winning range of benefits including:</p> <ul> <li>Free confidential 24/7 GP service</li> <li>Hundreds of discounts (including retail, childcare + gym)</li> <li>Affordable loans & enhanced pension scheme</li> <li>24/7 employee support service for you (+ family) with access to free counselling and much more: <a href="https://careers.dhl.com/global/en/dsc-benefits">https://careers.dhl.com/global/en/dsc-benefits</a></li> </ul> <p><strong>OUR APPROACH TO DIVERSITY & INCLUSION</strong></p> <p>We will ensure that all our resourcing activities are fair, transparent and consistent across the UK. Find out more about our global approach to Diversity, Equity, Inclusion & Belonging: <a href="https://careers.dhl.com/global/en/diversity">https://careers.dhl.com/global/en/diversity</a></p> <p><strong>BE AN ESSENTIAL PART OF EVERYDAY LIFE</strong></p> <p>DHL is the global leader in Supply Chain management and we keep the world moving. Our expert teams work together to deliver for our customers across a range of industries including retail, automotive, healthcare and more, so they can deliver to their customers.</p> <p> </p> <p>#UKIDSCEJ</p></div></div></div>