Operations Manager

This Operations Manager position at Barclays presents a compelling opportunity for seasoned professionals looking to make a significant impact within a leading financial institution. Based in Knutsford, this role is central to ensuring the smooth and compliant operation of a key business area, with a strong emphasis on digital transformation and customer experience.

Key Advantages for Candidates:

• Drive Digital Innovation: A core aspect of this role involves spearheading the evolution of Barclays' digital landscape. If you are passionate about leveraging cutting-edge technology to enhance customer experiences and revolutionize digital offerings, this is your chance to be at the forefront of innovation.
• Strategic Influence: As an Operations Manager, you will be instrumental in maintaining critical processes, implementing robust risk management strategies, and ensuring regulatory compliance. This provides a platform to influence operational effectiveness and contribute to the overall strategic direction of the business area.
• Leadership and Development: The role demands proven leadership experience. You will have the opportunity to manage and develop operational professionals, providing guidance, coaching, and support. This is an excellent chance to hone your people leadership skills and foster a high-performing team environment, aligning with Barclays' LEAD behaviours (Listen, Energise, Align, Develop).
• Stakeholder Engagement: You will act as a key point of contact for a diverse range of stakeholders, both internal and external. This will involve building and maintaining strong relationships, fostering collaboration, and ensuring alignment with business objectives, offering valuable experience in cross-functional communication and influence.
• Career Growth in Financial Services: While not strictly mandatory, previous experience within the financial services sector is highly valued. This role offers a clear pathway for career advancement within a dynamic and regulated industry, with opportunities to deepen your understanding of risk, compliance, and business acumen.

Key Considerations for Your Career Path:

• Proven Operational Leadership: A minimum of Team Leader experience with a demonstrable track record in operational management and team leadership is essential. Candidates should be prepared to showcase their ability to manage teams, set objectives, and appraise performance.
• Adaptability and Resilience: The financial services industry is constantly evolving. The ability to adapt to change and work effectively under pressure will be crucial for success. Candidates who thrive in dynamic environments will find this role particularly rewarding.
• Problem-Solving and Strategic Thinking: Success in this role requires a strong analytical mindset and the ability to engage in complex data analysis to solve problems creatively. Strategic thinking, coupled with a good understanding of business acumen, will be key to identifying trends, opportunities for improvement, and developing new processes.
• Risk and Controls Focus: A strong understanding of risk and controls is paramount. Candidates will be expected to identify ways to mitigate risk, develop new policies and procedures, and take ownership of strengthening controls within their operational domain.
• Digital Aptitude: While specific technical skills are not detailed, a general aptitude for and interest in digital technologies is highly beneficial, given the emphasis on revolutionizing digital offerings and leveraging technology.

This Operations Manager role at Barclays is more than just a job; it's an opportunity to contribute to a leading financial institution's success, drive significant change, and develop your leadership capabilities in a challenging yet rewarding environment. If you are a results-oriented leader with a passion for operational excellence and digital transformation, this position warrants serious consideration for your next career move.