Operations Support Administrator

<div><div><div><p><strong>Pay Rate:</strong><span> </span><span>£25,500</span><br><span>Grade: RCS O<br>Contract Type: Permanent (Full-Time)</span><br><span>Shift patterns: Monday - Friday - Rotational (08:00-16:00 / 11:00-19:00)</span><br><strong>Location: Rugby - CV23 0XF<br></strong></p> <p>DHL, an award-winning leading supply chain business is seeking a Operations Support Administrator to play a vital r<span>ole coordinating our daily warehouse and distribution requirements. </span></p> <p><strong>WHAT DOES THE ROLE ENTAIL?</strong></p> <p>As part of your normal duties, whilst maintaining excellent health and safety practices, you will:</p> <ul> <li><span>To identify and respond to issues quickly and efficiently</span></li> <li><span>To maintain files and records so they remain updated and easily accessible</span></li> <li><span>To regular use of e-mail and phone to communicate with customers and colleagues to solve issues and reply when necessary</span></li> <li><span>Re-booking of orders or loads which have missed their booking</span></li> <li><span>To perform various administrative tasks to support the smooth operation of the transportation department</span></li> <li><span>To communicate any issues, verbal and written to the Coordinator, notifying them of any issues which may require further follow up</span></li> </ul> <p><strong>WHAT DO WE NEED FROM YOU?</strong></p> <ul> <li><span>Experience of working within office administration</span></li> <li><span>Good communication skills and the ability to work well under pressure</span></li> <li><span>Customer relationship/service experience</span></li> <li><span>Basic IT skills - Outlook and Excel</span></li> </ul> <p><strong>WHY CHOOSE US? </strong></p> <p>As well as competitive pay rates, you will be entitled to an award-winning range of benefits including:</p> <ul> <li>Free confidential 24/7 GP service</li> <li>Hundreds of discounts (including retail, childcare + gym)</li> <li>Affordable loans & enhanced pension scheme</li> <li>24/7 employee support service for you (+ family) with access to free counselling and much more: <a href="https://careers.dhl.com/global/en/dsc-benefits">https://careers.dhl.com/global/en/dsc-benefits</a></li> </ul> <p><strong>OUR APPROACH TO DIVERSITY & INCLUSION</strong></p> <p>We will ensure that all our resourcing activities are fair, transparent and consistent across the UK. Find out more about our global approach to Diversity, Equity, Inclusion & Belonging: <a href="https://careers.dhl.com/global/en/diversity">https://careers.dhl.com/global/en/diversity</a></p> <p><strong>BE AN ESSENTIAL PART OF EVERYDAY LIFE</strong></p> <p>DHL is the global leader in Supply Chain management and we keep the world moving. Our expert teams work together to deliver for our customers across a range of industries including retail, automotive, healthcare and more, so they can deliver to their customers.</p> <p> </p> <p><span data-teams="true">#UKIDSCDS</span></p></div></div></div>