PRADA Department Manager, Phuket (PHUKET, TH)

## Opportunity Spotlight: Lead Your Passion in the World of Luxury at Prada Group

The Prada Group, a name synonymous with Italian heritage, innovation, and unparalleled luxury, offers an exciting career opportunity for ambitious individuals. Founded in 1913, this global leader in the luxury sector has cultivated a legacy of excellence. Operating under esteemed brands such as PRADA, Miu Miu, Church’s, and Car Shoe, the Group thrives in over 45 countries, powered by a diverse workforce representing over 100 nationalities. This role presents a chance to become an integral part of this dynamic and prestigious organization.

Key Advantages for Aspiring Candidates:

• Become a Brand Ambassador for Iconic Luxury: This position places you at the forefront of the luxury retail experience. You'll embody the values of world-renowned brands, engaging with discerning clientele and representing the pinnacle of quality and style.
• Drive Business Growth and Innovation: You will be empowered to analyze departmental performance, identify opportunities, and implement strategies to achieve ambitious business objectives. This includes a proactive approach to cross-selling, fostering e-commerce development, and staying ahead of market trends.
• Cultivate Exceptional Client Experiences: A core tenet of this role is delivering extraordinary customer service. You will be instrumental in strengthening customer loyalty through personalized engagement and clienteling activities, ensuring every interaction is memorable.
• Lead and Develop a High-Performing Team: This is a leadership role that offers significant opportunities for team development. You will train, inspire, and motivate your sales staff in product knowledge, sales techniques, and customer service excellence, identifying and nurturing future talent within the Group.
• Deepen Product and Retail Expertise: You will gain in-depth knowledge of luxury products and collections, working collaboratively to ensure optimal visual presentation and efficient operational management of your department.
• A Creative and International Environment: Join a company that values curiosity and the pursuit of excellence. You'll work alongside motivated individuals in a stimulating and international setting that fosters personal and professional growth.
• Commitment to Diversity and Inclusion: The Prada Group is dedicated to fostering an inclusive work environment that champions equal opportunities for all. This commitment to diversity is a core value, ensuring a fair and respectful workplace for everyone.

Key Considerations for Your Career Path:

• Passion for Luxury and Product Knowledge: A genuine passion for the managed product category and a strong understanding of market trends are essential. The ability to articulate this knowledge with enthusiasm is key to success.
• Business Acumen and Drive: This role requires a strong commercial mindset. You must be driven to achieve targets, analyze performance, and proactively implement strategies to exceed expectations.
• Leadership and Influencing Skills: As a team lead, you will need to inspire and motivate others. The ability to influence peers and guide your team towards collective success is paramount.
• Exceptional Customer Service Orientation: A natural affinity for serving clients and a commitment to delivering outstanding service are fundamental. This includes actively engaging in clienteling and building lasting relationships.
• Problem-Solving and Organizational Prowess: You'll need to be adept at identifying and resolving challenges, while maintaining a highly organized and detail-oriented approach to your responsibilities.
• Language Proficiency: Fluency in both spoken Thai and English is expected, enabling effective communication within a diverse and international business environment.
• Interest in Culture and Design: An appreciation for luxury, fashion, art, and design will undoubtedly enrich your experience and understanding of the brands you will represent.
• Educational Background: While a Business/Retail Management degree or equivalent is a plus, the Prada Group values practical experience and a strong demonstrable interest in the luxury sector.

This role at the Prada Group is more than just a job; it's an opportunity to shape your career within an iconic luxury house. If you are a motivated, customer-centric leader with a passion for excellence and a desire to contribute to a globally recognized brand, we encourage you to explore this exciting prospect.