Part Time Customer Service Agent

<h5><p><strong>Essential Skills to Bring:</strong></p> <ul> <li>Proven experience in a customer-focused environment.</li> <li>A confident, courteous communicator with an excellent telephone manner.</li> <li>The ability to remain calm and effective under pressure.</li> <li>An excellent standard of written and spoken English.</li> <li>Demonstrated ability to build rapport and adapt your communication style.</li> <li>IT literate, with specific experience using Google packages.</li> <li>A true team player with exceptional attention to detail.</li> <li>A positive working attitude and strong work ethic.</li> </ul> <p><br /> <strong>Desirable Skills (a bonus!):</strong></p> <ul> <li>Experience in a busy, fast-paced Call Centre environment, providing customer services across multiple channels (telephone, webchat, email, letter, social media).</li> <li>The ability to work independently and take initiative.</li> <li>Excellent organizational skills to manage your workload efficiently.</li> <li>A genuine willingness to learn and embrace change.</li> </ul> <p><br /> <strong>Fantastic Benefits Await You:</strong></p> <ul> <li>As part of the G4S family, you'll unlock a wealth of benefits and offers from our partners and other organizations. From employee assistance through WeCare to RAC cover, and so much more, including:</li> <li>Tailored progression, training, and development opportunities.</li> <li>Opportunities to engage in meaningful charity work.</li> <li>'Refer A Friend' incentives.</li> <li>A company pension scheme with employer contributions.</li> <li>G4S Life Assurance Scheme.</li> <li>Subsidised healthcare plan.</li> <li>Charity work initiatives: Match-IT and Payroll Giving.</li> <li>Confidential Counselling Services.</li> <li>24/7 support specializing in health and medical assistance.</li> <li>Exclusive discounts on high street shops and brands, including leading retailers and travel suppliers.</li> <li>Complimentary tea and coffee on site.</li> <li>A dedicated morale and well-being team to support you</li> </ul> <p></p> <p><span style='text-decoration:underline;'><strong>Apply Now!</strong></span></p> <p>Ready to join our dynamic team and make a real difference? We encourage applications from people of all ages and backgrounds</p> <p></p> <p dir='ltr'><strong>Please contact our recruitment team at careersatg4s@uk.g4s.com to discuss any access needs, reasonable adjustments or additional support that may be required at any point during the recruitment process.</strong></p> <p dir='ltr'></p> <p dir='ltr'><strong>We champion diversity, inclusion, and well-being. At G4S ESS, we encourage applications from people of all ages and backgrounds, striving for a workforce that reflects the diverse society we serve. We pride ourselves on being an employer of choice, committed to creating a workplace where everyone feels valued and a sense of belonging.</strong></p> <p dir='ltr'></p> <p dir='ltr'>#LI-RG1</p> <p dir='ltr'></p> <p><b><img alt='AD_4nXcUSYGxnbrujUXfhFRdekNDt-P1ltNA4FCPkkDvMy-sCsF5I0kdj1rKUovD5SiON8Zq7EzQlAiUw04ssEQWAT6BtmaPIrCJWXXts5gSM4nJqCzukcbcXXl41woXgZi3fIkXr9YC4Y4TUbuZ9FiHCCI?key=-BSlqYXSVsjvDhetvTEFFo1L' height='72' src='https://lh7-rt.googleusercontent.com/docsz/AD_4nXcUSYGxnbrujUXfhFRdekNDt-P1ltNA4FCPkkDvMy-sCsF5I0kdj1rKUovD5SiON8Zq7EzQlAiUw04ssEQWAT6BtmaPIrCJWXXts5gSM4nJqCzukcbcXXl41woXgZi3fIkXr9YC4Y4TUbuZ9FiHCCI?key=-BSlqYXSVsjvDhetvTEFFo1L' width='148' /><img alt='AD_4nXfaAunLNWJEQp7Fu9rTHVV89AttmjsZlmHvjAZI3MMS9VN-ieIZP7AglU3qWdvkPxKnhRU5h3ggyQqk76aP2ia2y2fyT5cq3Vg45qQD2GdHQii4URibqyQIefy6LdGPsUVpsSNmjU7XdZwe-c7E-w?key=-BSlqYXSVsjvDhetvTEFFo1L' height='73' src='https://lh7-rt.googleusercontent.com/docsz/AD_4nXfaAunLNWJEQp7Fu9rTHVV89AttmjsZlmHvjAZI3MMS9VN-ieIZP7AglU3qWdvkPxKnhRU5h3ggyQqk76aP2ia2y2fyT5cq3Vg45qQD2GdHQii4URibqyQIefy6LdGPsUVpsSNmjU7XdZwe-c7E-w?key=-BSlqYXSVsjvDhetvTEFFo1L' width='182' /><img alt='AD_4nXemPLen0LhjCqNnHWLqgMZ1mm0tODaB71JMpdL8x_RFjEJkA9su1Eu12TFucXsNTtqX7o667lewCtxqu8v5IIOmtLfjPRGgrWUDtCm6VsuF7-dopF1oRLYhoHkVTq3-8qJ8tUaWBsATEeMXgZ44GOY?key=-BSlqYXSVsjvDhetvTEFFo1L' height='72' src='https://lh7-rt.googleusercontent.com/docsz/AD_4nXemPLen0LhjCqNnHWLqgMZ1mm0tODaB71JMpdL8x_RFjEJkA9su1Eu12TFucXsNTtqX7o667lewCtxqu8v5IIOmtLfjPRGgrWUDtCm6VsuF7-dopF1oRLYhoHkVTq3-8qJ8tUaWBsATEeMXgZ44GOY?key=-BSlqYXSVsjvDhetvTEFFo1L' width='231' /></b></p>