Partner Success Manager - Retail

At TD SYNNEX we are dedicated to staying ahead of the curve and embracing technologies that will shape the future. Are you a detail-oriented professional with a passion for sales and building relationships? TD SYNNEX is actively seeking a Partner Success Manager who will own Internal accounts for retail, delivering customer satisfaction and developing sales opportunities. This will be a nurturing and relationship building position which will also include operational aspects such as processing of quotes. We prioritise the wellbeing, growth, and inclusivity of our diverse workforce, joining our team requires your dedication to being part of a company with an unwavering commitment to our values of inclusion, collaboration, integrity and excellence, fostering a supportive work environment in which every voice is valued, and ideas are encouraged to flourish. We can offer you: Outstanding benefits package including private healthcare, matched pension, holiday purchase scheme, increased holiday entitlement with service, enhanced maternity and family leave and additional 'moments that matter' paid time off. Hybrid working environment. Benchmarked salary and progression paths. We can offer you access to an online learning portal assisting you in progressing and developing your skillset further. Responsibilities: Maximises call potential and outcomes using a number of sources to gain information on customers. Work with internal business units to identify market leading deals. Offers recommendations to enhance the value proposition by collecting information from the customer to understand the business requirements. Achieve monthly/quarterly Revenue and Margin targets for the aligned customer/ segment. Builds excellent customer relationships through proactive engagement, including face to face visits. Develops partner relationship (incl. account planning, cross-selling etc.). Provide, sell and negotiate product information, pricing, special offers and promotions. Sell the benefits of using TD SYNNEX and the Company value proposition. Generate and own a pipeline of deals in TD SYNNEX CRM system, which is regularly reviewed and updated and ensure active closure of opportunities. Provide accurate and timely quotations to customers. Ensure TD SYNNEX maintains service levels agreements with customers. Manage customer backorder expectations and reporting. Proactively develop relationships with key internal and external contacts. Ensure CRM system is well maintained and provides correct customer information. Knowledge Skills and Experience: Excellent communication skills and telephone manner. Excellent sales skills and a proven track record. Numerate with good attention to detail. Excellent telephone manner. Priority management and planning skills. Strive to achieve set targets. Understands sales process. Effective communication skills. Very good relationship building. Working knowledge of Microsoft Word, Excel, Outlook. Ideal candidates will have previous experience of IT systems for quotation, order entry, CRM. If you thrive in a collaborative and supportive environment, enjoy building and growing relationships and want to be an integral part of our team, apply now! At TD SYNNEX we embrace diversity and promote equal opportunities. As a Disability Confident employer, we are committed to providing everyone with the opportunity to demonstrate their skills, talent and abilities, by offering reasonable adjustments throughout the recruitment process and in the workplace where required. We value the difference that you bring and offer a culture for you to thrive and succeed. Key Skills What In It For You? Elective Benefits: Our programs are tailored to your country to best accommodate your lifestyle. Grow Your Career: Accelerate your path to success (and keep up with the future) with formal programs on leadership and professional development, and many more on-demand courses. Elevate Your Personal Well-Being: Boost your financial, physical, and mental well-being through seminars, events, and our global Life Empowerment Assistance Program. Diversity, Equity & Inclusion: It not just a phrase to us; valuing every voice is how we succeed. Join us in celebrating our global diversity through inclusive education, meaningful peer-to-peer conversations, and equitable growth and development opportunities. Make the Most of our Global Organization: Network with other new co-workers within your first 30 days through our onboarding program. Connect with Your Community: Participate in internal, peer-led inclusive communities and activities, including business resource groups, local volunteering events, and more environmental and social initiatives. Don’t meet every single requirement? Apply anyway. At TD SYNNEX, we’re proud to be recognized as a great place to work and a leader in the promotion and practice of diversity, equity and inclusion. If you’re excited about working for our company and believe you’re a good fit for this role, we encourage you to apply. You may be exactly the person we’re looking for! At TD SYNNEX (NYSE: SNX), we’re proud to share an unwavering passion for bringing compelling technology products, services and solutions to the world. We’re an innovative partner that helps our customers maximize the value of IT investments, demonstrate business outcomes and unlock growth opportunities. With diverse backgrounds, expertise and experiences, our co-workers make us who we are. When we seek to understand one another and recognize the power of the individual, we demonstrate respect and dignity; we learn, evolve and unlock potential to achieve outstanding results for our customers and win together. This broad perspective is integral to our commitment to diversity, equity and inclusion. To learn more, visit www.TDSYNNEX.com or follow us on Twitter, LinkedIn, and Facebook