Payments Target Operating Model, Director

Are you looking for a career move that will put you at the heart of a global financial institution? Then bring your skills in analysis, problem solving and communication to Citis Payments Team.

By Joining Citi, you will become part of a global organisation whose mission is to serve as a trusted partner to our clients by responsibly providing financial services that enable growth and economic progress.

Team/Role Overview:

Serving clients in 95 countries, Services provides integrated payments and collections, liquidity management, short term financing and trade financing, Investor Services (including Custody, Fund Services and Execution Services) and Issuer Services solutions to multinational corporations, financial institutions, public sector organisations and increasingly mid-sized corporate clients with global needs. These services are supported by our extensive on-the-ground local market expertise, innovative technologies, customised data solutions and a wide range of solutions that can be tailored to meet clients needs.

The Payments business is one of 5 business lines within Services and operates across the 95 countries. The Payments Target Operating Model Director is a senior level position and will be vital in driving Payments to our Target Operating Model (TOM) with a focus on ensuring the delivery of a scalable model that aligns to our business strategy. This role will be central in bringing the organisation together across Payments Product, PDS Product, Operations, Technology, Controls, Operational Risk Management and other second line partners to define priorities, drive results and accelerate the execution of our strategy.

This global role will report to the Head of UK and Europe Payments & Operations Transformation and requires a broad and comprehensive understanding of the Payments business and ideally a thorough understanding of the operational environment. The role also requires strong leadership abilities, exceptional communication skills and a strong focus on execution. This role will place the successful candidate at the heart of Citi's Payment Business with responsibility for one of our critical priorities and with significant ability to shape the future.

What youll do:

Responsible in conjunction with Operations and Technology partners for the execution of programs that delivers a scalable defined Target Operating Model fully aligned to our business strategy.Ensure continuous alignment between product strategy and our operational productivity and risk objectives and ensuring systematic incorporation of key metrics into our product and operations management disciplines.Act as horizontal lead for product decisioning and design when issue at hand cuts across multiple products. Responsible for developing a sustainable holistic model that identifies, prioritises, and executes productivity, scale, modernisation, and risk reduction initiatives with consistent metrics embedded into our investment process.Engage across PDS, Partnership team and broader organisation to explore needle moving partnership opportunities.Responsible for execution acceleration through robust planning and dynamic unblocking of issues. Ensure the systematic incorporation of other key firm and Services wide objectives into our Target Operating Model E.g. Critical Business Services.Responsible for ensuring efficiency in execution of multiple initiatives and ensuring initiatives are complementary and aligning to TOM.

What well need from you:

Relevant experience within the Payments environment - broad and comprehensive understanding of the Payments business and a thorough understanding of the operational environment.Significant managerial experience.Ability to work under pressure and manage deadlines or unexpected changes in expectations or requirements.Ability to work unsupervised and adjust priorities quickly as circumstances dictate.Exceptional communication skills and ability to influence.Demonstrated analytical skills.Strategic thinker and ability to link the dots.Demonstrated problem-solving and decision-making skills.Consistently demonstrates clear and concise written and verbal communication.Ability to work in a team-oriented environment.Bachelors degree/University degree or equivalent experience.Masters degree preferred.

What we can offer you:

We work hard to have a positive financial and social impact on the communities we serve. In turn, we put our employees first and provide the best-in-class benefits they need to be well, live well and save well.

By joining Citi London, you will not only be part of a business casual workplace with a hybrid working model (up to 2 days working at home per week), but also receive a competitive base salary (which is annually reviewed), and enjoy a whole host of additional benefits such as:

Generous holiday allowance starting at 27 days plus bank holidays; increasing with tenureA discretional annual performance related bonusPrivate medical insurance packages to suit your personal circumstancesEmployee Assistance ProgramPension PlanPaid Parental LeaveSpecial discounts for employees, family, and friendsAccess to an array of learning and development resources

Alongside these benefits Citi is committed to ensuring our workplace is where everyone feels comfortable coming to work as their whole self every day. We want the best talent around the world to be energized to join us, motivated to stay, and empowered to thrive.

Sounds like Citi has everything you need? Then apply to discover the true extent of your capabilities.

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Job Family Group:

Product Management and Development

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Job Family:

Product Management

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Time Type:

Full time

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