Payroll Administrator

​ Job reference 321420

Payroll Administrator Salary starting from £24,000 pa but could rise to £26,000 pa dependant on experience and/or relevant qualifications 25 days annual leave plus bank holidays, pension scheme, flexible working patterns Contract: 12-month fixed term, full time Location: Royal Mail Sheffield, Sheffield. S98 6HR (Hybrid - 3 days in-office)

We’re hiring for multiple positions!

Due to exciting new projects, we have a number of opportunities to join our Pay Services Team in Sheffield.

Join us and become a valued member of our 100+ strong Pay Services Team, where you’ll play a key role in maintaining and managing all aspects of employee records and pay information on our payroll system. This includes overseeing pay, overtime, absences, tax, salary sacrifice, contracts, bonus schemes, recoveries – whilst ensuring compliance with business policies and legal requirements.

We're passionate about delivering exceptional customer service, and with our diverse and wide-reaching customer base, you’ll have the opportunity to make a real impact every day. If you're looking for a rewarding role in a supportive and collaborative team, we’d love to hear from you!

You’ll be part of a 5 days a week Monday – Friday operation with typical core hours of attendance being between 8am – 4pm, although this can be flexible and may change in line with business requirements. You will initially work in our main site in Central Sheffield, which is easily accessible via all transport links, and then move to a hybrid home/office-based approach.

About the role: • Process and maintain large volumes of payroll data relating to all aspects of pay including Tax/NI, Pensions, Bonus, Benefits, personal and contractual data for all Royal Mail employees. • Understand and accurately deliver Pay Services products to internal and external customer’s agreed requirements including compliance with legal requirements and complex business policies. • Respond to process specific queries received into the team to an excellent standard. • Ensure service issues are raised through the appropriate channels in a timely manner. • Raise areas for service improvement whenever identified. • Take part in and contribute effectively at team meetings, discussions and 1-2-1 sessions. • Take ownership of personal development and contribute to the development of the overall team.

About you:

• Experience of Payroll and Finance, PAYE and statutory payments and an in-depth knowledge and experience of payroll calculations and processing. • Excellent analytical & numerical skills with a track record of interpreting and manipulating large data sets • A solid working knowledge of Excel is essential. • Confident communication skills with ability to analyse, question and problem solve in order to resolve customer queries • Be able to demonstrate an ability to work on multiple tasks, prioritise workload and deliver to tight deadlines plus provide evidence of improving processes and the customer experience. • Ability to work flexibly and as part of a team • High standard of written communication and excellent interpersonal and telephone skills

Extra Benefits

• Family friendly support - enhanced maternity pay, paternity leave, adoption leave and shared parental leave • Discounts and offers - there are more than 800 offers to help you save on things like groceries, days out, holidays and your household bills*. • Supportive and generous company sick pay • Your Wellbeing - you and your family have 24/7 access to services and tools to help you get the most out of life. From your physical and mental health to financial and social support and advice. It’s free, and it’s for everyone. *Available only to perm employees

Next Steps

Closing Date: Monday 31st March 2025. Please note, this advert may close early if the appropriate number of applications has been reached.

The next stage of the selection process will be a virtual interview consisting of competency based and role specific questions.

Trust forms the foundation of everything we do in Royal Mail. We want to be transparent about what kind of qualities we are looking for and build trust from the very beginning of your journey with us. The first step is your interview, and we mean ‘your’ interview. We want to give you the opportunity to shine. To enable you to do this, we will provide you with your interview questions ahead of the interview taking place. This will allow you time to prepare, and ensure you have your best examples in mind. Royal Mail Group values both trust, and our people.

We don’t expect every candidate to meet the full criteria for the role. If your experience looks a little different from the job requirements, but you feel you have the relevant skills to bring value to the role, we’d love to learn more about you.

Royal Mail are proud of our diverse employee network groups and the active role they play to support belonging and encourage a positive work environment. We are firmly committed to inclusion and passionate about our people representing the communities we serve.

We are happy to support your need for any adjustments during the application and hiring process. Please share the details within your application if required.

We are Forces family friendly and a Gold signatory to the Armed Forces Covenant. We welcome applications from ex-Armed Forces personnel, reservists, veterans, cadet instructors and military spouses/partners.

For more information on Royal Mail Group and our values please click here: https://www.internationaldistributionsservices.com/en/about-us/

Closing Date: . Please note, this advert may close early if the appropriate number of applications has been reached.

#LI-POST #YourCareerStartsHere #RMG #LI-Hybrid

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