Product Designer- 12 Month Fixed Term

A career without limits

As the nation’s flag carrier, we take great pride in connecting Britain with the world and the world with Britain.

It’s something we’ve been doing for over 100 years, ever since we launched the world’s first international scheduled air service between London and Paris.

This originality has been in our blood since day one. It’s the spirit we share with the people that fly with us, our partners, and our colleagues.

So, whether you are a reassuring voice on the end of a phone, a smile at the door, under a wing keeping the turbines spinning or landing us gently in far-flung places, a job at British Airways is yours to make.

We know great things can happen when you’re inspired to think big and bring your ambition to work every day, which is why, at British Airways the sky is never the limit.

The Role: Product Designer  - 12 Month Fixed Term Maternity Cover.

Join our innovative commercial team at British Airways as a Product Designer on ba.com, our global storefront and service hub for millions of travellers. In this role, you’ll be instrumental in crafting human-centred digital experiences that embody our iconic brand and resonate with millions of travellers worldwide. You’ll help shape user experiences that are intuitive, engaging, and aligned with our future ambitions and meeting our customers ever-changing needs 

What You’ll Do: 

Turn complex challenges into clean, beautiful designs that are easy to use and inclusive by default.  Design intuitive, engaging interfaces using human-centred design and Design Thinking methodologies.  Collaborate with product owners, researchers, developers, and stakeholders to create digital products across responsive web and app platforms  Lead and contribute to workshops that foster alignment and innovation across teams.  Use research, testing, and analytics to guide your design decisions and continuously evolve user journeys.  Develop high-fidelity prototypes and interactions, bringing motion and animation into the user experience.  Collaborate across disciplines to ensure our design system, tone, and accessibility standards are consistently applied.  Contribute to the evolution of our design language and help shape the future of design at British Airways. 

What You’ll Bring to British Airways: 

A collaborative, proactive mindset with a passion for elegant and user-focused design.  Strong stakeholder communication skills and the ability to guide and mentor others in human-centred design.  A keen understanding of design systems and scalable design approaches.  Resilience and adaptability in dynamic environments, with a bias for action and delivering impact. 

Your Experience: 

A minimum of 3 years of professional experience in UX or Product Design, with a strong preference for work on consumer-facing digital products.  A portfolio that demonstrates elegant, intuitive design across multiple devices.  Hands-on experience with tools such as Figma, UserTesting, Miro, and other modern design platforms.  Familiarity with agile product teams and cross-functional collaboration, including research and development.  A degree in a design-related discipline is a plus. 

Ready to Shape the Future of Travel? 

If you're a forward-thinking designer driven to create meaningful digital experiences, we’d love to hear from you. Apply now and help redefine the journey at British Airways. 

What we offer:

We believe that all the people who work with us should feel valued for the part they play. It’s one of the reasons our rewards go far beyond a competitive salary.

From the day you join us, you’ll get access to brilliant staff travel benefits including unlimited basic and premium standby tickets on British Airways flights. You’ll also receive up to 30 discounted ‘Hotline’ airfares per year for yourself, friends, and family.

At British Airways you’ll have the chance to take on new challenges and move forward in a way that feels right for you. We encourage all those who work for us to consider opportunities right across our business to help you develop and progress.

We never stand still, and we don’t expect our people to either.

Inclusion & Diversity

At British Airways we all have a part to play in creating an inclusive place to work. Diverse representation among our people is really important to us and we recognise that all our colleagues are uniquely different and bring their own originality, creativity and identity to work.

Inclusion and diversity is a key driver of innovation and we’re committed to creating a culture where everyone feels that they can be themselves. We’re looking for people from all backgrounds and cultures to join us and be a part of our journey to become a Better BA as we continue to connect Britain with the world and the world with Britain.