Program Manager, Citi

Overview of Cit:

Are you looking for a career move that will put you at the heart of a global financial institution undergoing significant evolution and transformation? Then bring your expertise in [mention relevant skills like analysis, problem-solving, operational excellence, quantitative skills, technical acumen] to Citis Markets Operations team.By joining Citi, you will become part of a global organization whose mission is to serve as a trusted partner to our clients by responsibly providing financial services that enable growth and economic progress. Our Markets Operations group is at the core of all activity at Citi, with a significant impact across the lifecycle of a trade, and plays a key role in the overall client experience and strategic direction.

Team Overview:

We are currently recruiting a candidate to join a cross functional global team within the Markets Operations Process Engineering team. The Process Engineering team was formed to support stakeholders both within Operations and across the bank to deliver this multi-year transformation roadmap. Our transformation is underpinned by strategy, investment, change execution and a market-leading change delivery team focusing on program and project management, business analysis, process engineering and low code application development.

Role Overview:

The Vice President Project Manager/Business Analyst role we are recruiting for will be instrumental in supporting Change initiatives in one or more projects for Markets Operations. The role will combine project management expertise and analytical skills to support transformation in partnership with operations teams and technology partners globally across Citi. The role requires a good understanding of Markets products and operational processing as well as project management practices and discipline.

What youll do

Manage a set of assigned projects; Developing plans, tracking progress of deliverables, performing analysis, ensuring all project delivery documentation is in place to the required standard and meeting stakeholder expectations

Work with stakeholders to ensure program scope definition meets Operations objective, ensuring requirements are strategic, clearly documented, well understood by all stakeholders including Technology and backed by a business case, cost benefit analysis, tangible benefits and associated KPIs

Proactively manage the communication of status, issue, resolution and risks to the Sponsor and key stakeholders on a timely basis, and engaged in/driving working groups, senior forums, and workshops where required

Foster and maintain relationships with business and technology stakeholders acting as SME to senior stakeholders and/or other team members

Implement best practices and global consistency, simplifying & standardizing processes, controls and flows.

Lead identification, and drive resolution of issues, including those outside of the immediate workstream within their remit

Support stakeholders across a program lifecycle such as testing and operational readiness planning

Facilitate and deliver change to reduce the risk profile

Drives adherence to program processes, procedures, methods, and standards for program delivery as defined by Citi PM standards

What well need from you:

Significant experience in delivering transformation programs in a fast paced, large global financial services firm, ideally in an operations, risk or technology organization

Exceptional Program Management skills; Specialized program management and/or reengineering certifications (six sigma, Agile, Lean, Prince 2 or PMP).

Strong organization and multi-tasking skills. Flexibility to handle multiple tasks and changing priorities along with a desire to work in a dynamic environment is key.

Excellent analytical, data management and problem-solving skills and ability to clearly document findings and proposals for solutions using tools such as Excel, PowerPoint, JIRA, Confluence and any other relevant tools.

Excellent verbal, written, and presentation skills. A demonstrated ability to effectively communicate technical and business issues and solutions to multiple levels

Exercise independence of judgement/autonomy and can operate with a limited level of direct supervision.

Experience with stakeholder engagement with the ability to lead and drive working groups with senior stakeholders.

Fully knowledgeable on the day-to-day activities of a product or process; Basic understanding of the firm's different businesses and the related economics; Individual is expected to be subject area expert in one (or more) specific skill sets

Education:

Bachelors/University degree, Masters degree preferred

What We Can Offer You:We work hard to have a positive financial and social impact on the communities we serve. In turn, we put our employees first and provide the best-in-class benefits they need to be well, live well, and save well.By joining Citi London, you will not only be part of a business casual workplace with a hybrid working model (up to 2 days working at home per week), but also receive a competitive base salary (which is annually reviewed), and enjoy a whole host of additional benefits such as:* Generous holiday allowance starting at 27 days plus bank holidays; increasing with tenure.* A discretional annual performance-related bonus.* Private medical insurance packages to suit your personal circumstances.* Employee Assistance Program.* Pension Plan.* Paid Parental Leave.* Special discounts for employees, family, and friends.* Access to an array of learning and development resources.

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Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law.

If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi.View Citis EEO Policy Statement and the Know Your Rights poster.