Project Manager - Digital Content

Job Description: Dentsu Creative is a global creative agency network built to unlock exponential growth for clients through Transformative Creativity — a unifying force that drives innovation across people, businesses, and society. Launched in June 2022, it operates in over 145 countries and is fully integrated with dentsu Media and CXM capabilities to deliver seamless, end-to-end solutions worldwide. Guided by the philosophy of “Building Brands for What Next,” Dentsu Creative empowers brands to navigate current challenges and prepare for future opportunities, crafting resilient, forward-thinking strategies that thrive in an ever-evolving world. Role Purpose We’re looking for a Project Manager - Digital Content to join our team and help make some excellent work. You’ll help us deliver brilliant content across digital channels for one of Britain most-loved retail brands. As a Project Manager - Digital Content, you will oversee projects from inception to execution. You will ensure the work is of the highest standard, fulfilling the brief, delivered on time and within budget. To do this, you will work collaboratively both within the content team and across other Dentsu departments, external agencies and with clients. In addition to this you will also support project finances, resource planning and capacity management - helping to ensure that your projects are resourced effectively, and capacity is managed for the varied roles within the team. Our team delivers integrated content spanning print, web, app, social, and video - so a love of digital content is a must. You’ll be involved in creating and uploading digital content, so experience of working on CMS platforms and a good understanding of SEO best practice would be advantageous. You will be a creative thinker who also gets a kick out of being organised – making things run smoothly and efficiently comes as second nature to you. A natural love of process and documentation, an appetite for new tech, a keen eye for detail and a great communicator. Life as a Project Manager - Digital Content at Dentsu From brief to delivery, you’ll be the first point of contact for our content team, managing Strategists, Editors, Writers and Content Leads Working with the Project Director to make sure that all content produced is truly integrated across multiple content touchpoints and channels, laddering up to the strategic KPIs for each brief Liaising with clients and other Dentsu teams to quickly define the project scope and agree deliverables Overseeing production of delivery sheets, copy matrices and content calendars across multiple digital channels, ensuring that everything produced is to the highest standard Managing client requests and rounds of feedback / amends in a timely manner Helping solve issues that might block delivery and Qa’ing any work before final supply Work closely with the other PMs within the content team, to ensure the smooth running of the team schedule To assist with project-based documentation such as SOWs, cost estimates, timing plans and production schedules ensuring they follow agency process Act as the team support on projects, making sure that the creative team are aligned, and all project requests are actioned Skills Required Experience in a similar role, you’ll have a proven track record of delivering similar types of work in an agency or client environment Experience of managing content and assets on CMS platforms, particular AEM, would be advantageous Sound knowledge of digital content formats and SEO best practice essential Some experience of working with technical / development teams on building website pages and new functionality would be beneficial Keen to learn about all aspects of content management and creative project management Team management - a real team player who loves working collaboratively and has an instinct for liaising with creatives, someone knows what great looks like! Time management – High levels of organisation and brilliant at working in parallel on multiple projects Flexible and adaptable MS Office – Comfortable in MS Excel, Word and PowerPoint Experience using Monday.com (or similar tools) would be useful A self-starter with the ability to work independently A diplomatic and confident communicator Experience of Adobe creative suite and Figma is desirable but not required Eagerness to adopt, learn, and make best use of AI Working with us Joining Dentsu Creative, you will be part of a creative network, delivering ideas at the intersection of brand, culture, and commerce. In an age when brands are built and grown in altogether new ways we espouse humility alongside practical flexible problem solving. On your journey you will partner with inspiring people across the world and become part of a truly inclusive culture where everyone is given the opportunity to thrive and create the best work of their careers; always learning and always listening to shape ideas, create culture and change behavior. By bringing together the capabilities, experience and relationships of our collective experts, the opportunities for personal growth and development are endless. Inclusion and Diversity At Dentsu, we embrace diversity and inclusion, valuing the unique perspectives and contributions of every individual. We believe that diversity fuels creativity and innovation, benefiting our employees, partners, and communities. We welcome applications from all individuals, regardless of race, ethnicity, nationality, religion, gender, gender identity, sexual orientation, age, disability, marital status, or any other protected characteristic. Beyond recruitment, we strive to create an environment where everyone feels respected, supported, and empowered to bring their authentic selves to work. We recognize the importance of work-life balance and are open to discussing flexible working arrangements for all roles. If you need reasonable adjustments due to a disability or medical condition during our recruitment process, please contact us at accommodations@dentsu.com, quoting the reference number of the role that you are applying for. Your needs will be handled with respect and confidentiality to ensure an inclusive and accessible experience. #LI-DC Location: London Brand: Dentsu Creative Time Type: Full time Contract Type: Permanent Can’t find a suitable job? Sign up for job alerts tailored to your interests and be first in line for new opportunities. About dentsu For over 120 years, innovation has been a core tenet of our offering – exploring new ways to reach, engage and nurture relationships with audiences. Together we drive a multiplier effect for clients at a global scale, through the development of Integrated Growth Solutions that are underpinned by our promise to clients: innovating to impact. Be a force for good. Sustainability is a vital part of our business and an important area of focus for our clients. We’re leading the way – helping to build a more sustainable planet. Dream loud. In this moment of transformation, we need our people to be fearless, embracing change and ambiguity, driven by the love for their work and excitement for the future. Team without limits. We create opportunities for connection and collaboration between our colleagues and clients, building a sense of belonging and having some fun along the way. Find out more about us Who we are Our Social Impact Our work