Property Claims Specialist (London, GB)

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This is an exciting opportunity for a passionate insurance professional to join a dynamic Property Claims Team at Swiss Re Corporate Solutions. If you're eager to make a significant impact and contribute to shaping the future of the insurance industry, this role warrants your close consideration.

About the Role: A Deep Dive into Property and Engineering Claims

This position offers a compelling blend of responsibility and diversity, focusing on the professional handling of a portfolio of Property and Engineering claims underwritten within the UK Wholesale and Retail markets. You will be instrumental in managing claims across these two key disciplines, with a particular emphasis on International Programme Property losses. Furthermore, you'll provide crucial support to the existing claims expert for wholesale Engineering & Construction business.

A key aspect of this role is the ability to operate effectively as both a Lead and a Co-insurer. Candidates will need to demonstrate proficiency in technical coverage evaluation and exposure analysis, coupled with the ability to influence market stakeholders to achieve optimal outcomes. The team's overarching objective is to ensure proactive investigation and evaluation, fair and timely resolution, and the delivery of exceptional customer service, all in alignment with the Corporate Solutions Claims Commitment.

Key Responsibilities for Career Growth:

• End-to-End Claims Management: Handle a varied portfolio of claims from initial notification to settlement. This includes thorough coverage review, in-depth fact investigation, precise loss evaluation, and the strategic design and execution of appropriate claim resolution strategies, all within defined technical authority.
• Expert Leadership & Cost Management: Proactively select, direct, and manage external experts and vendors. A crucial element will be working collaboratively with these parties to establish appropriate budgets and ensure effective cost management, showcasing valuable leadership and financial acumen.
• Stakeholder Communication: Provide clear, accurate, and timely reporting to internal stakeholders, demonstrating strong communication and reporting skills.
• Cross-Functional Collaboration: Deliver insightful and practical claims expertise to internal collaborators, including underwriters, sales teams, and risk engineers. This fosters a collaborative environment and highlights your ability to bridge different business functions.
• Risk and Loss Monitoring: Keep Claim Management informed of potential loss impacts and significant claim developments, adhering to established Claim Handling Expectations and Standard Operating Procedures. This underlines the importance of diligent oversight and risk awareness.

About the Team: A Diverse and Impactful Group

The UK claims team, based across London and Manchester, is a vibrant group of 18 claims professionals. Their diverse backgrounds, expertise, and linguistic capabilities enable them to effectively manage losses across the wholesale and retail markets for all major lines of business. This team strongly believes that exemplary claims handling, delivered through the Corporate Solutions Claims Commitment, is a significant differentiator and a cornerstone of their unique, de-commoditized service offering. In essence, the team aims for outstanding claims service to be a primary reason why customers choose Swiss Re Corporate Solutions.

What We're Looking For in a Candidate: Essential Skills and Attributes

Swiss Re Corporate Solutions is seeking an open-minded and enthusiastic team player who thrives on constructive and respectful engagement, even in challenging conversations. To excel in this role, you will need:

Key Qualifications and Experience:

• Industry Experience: A minimum of 3 years of experience in Claims or the broader Insurance Industry, specifically within the primary insurance market.
• Expert Engagement & Financial Acumen: Proven ability to engage with and lead external experts, coupled with strong proactive cost management skills.
• Technical Claims Proficiency: Solid skills in coverage analysis, investigation, loss evaluation, and claim valuation.
• Digital Fluency: Strong computer proficiency, including mastery of MS Office Suite (Word, Excel, PowerPoint), MS Outlook, and a demonstrated ability to leverage digital tools, data platforms, and AI-enhanced systems for research and investigation.
• Data-Driven Insights: Experience with data visualization tools and the capability to present compelling data-driven insights to a variety of stakeholders.
• Insurance Domain Knowledge: A solid understanding of underwriting principles and other insurance functions.
• Emerging Technology Savvy: Familiarity with GenAI tools and a comfort level with data-driven decision-making processes.

Candidates who are comfortable stepping outside their comfort zone, performing under pressure, and demonstrating initiative as a "self-starter" will find this role particularly rewarding. The ability to implement measures in a goal-oriented manner is highly valued.

Career Development and Benefits at Swiss Re Corporate Solutions

This role offers a fantastic platform for career advancement within a leading global insurance provider. The position operates under a hybrid work model, requiring a minimum of three days per week in the office, fostering collaboration and team cohesion while offering flexibility.

For London-based positions, the advertised base salary range is between £50,000 and £76,000 GBP for a full-time role. The specific salary offered will be determined by factors such as the role's requirements, scope, complexity, and responsibilities, as well as the applicant's individual profile, including their education, expertise, specialisation, skills, and experience. It's important to note that salary offers may fall outside this range if an applicant significantly exceeds or does not meet all stated requirements. In addition to your base salary, you may be eligible for attractive performance-based annual bonuses and other benefits, enhancing your overall compensation package.

About Swiss Re Corporate Solutions: A Leader in Risk Management

Swiss Re is a world-renowned leader in reinsurance, insurance, and other forms of insurance-based risk transfer. The organization excels in anticipating and managing a vast spectrum of risks, from natural catastrophes and climate change to cyber threats. Swiss Re Corporate Solutions, as the commercial insurance arm of the Swiss Re Group, delivers innovative insurance solutions to large and mid-sized multinational corporations globally. The company's success is underpinned by a commitment to mitigating risk exposure for its clients, providing them with unparalleled peace of mind through an industry-leading claims service.

Swiss Re Corporate Solutions actively cultivates an inclusive culture that encourages fresh perspectives and innovative thinking. They champion a workplace where everyone has equal opportunities to thrive and develop professionally, irrespective of their background, identity, or abilities. This flexible and inclusive environment empowers employees to bring their authentic selves to work and contribute their passion for sustainability.

Swiss Re Corporate Solutions particularly encourages applications from experienced professionals returning to the workforce after a career break, provided their skills and experience align with open positions.