Reception Supervisor

37.5 hours per weekAny 5 days out of 7Shifts covered between the hours of 7:00am and 6:00pm£13.59 per hourGreat city centre transport linksPlease note, this is a 12-month maternity cover role, with the potential for a permanent position at the end of the fixed-term contractCheck your localtransport links here:Plan Your Journey | Traveline- thedestination you should input is M3 5FSJob Introduction:Areyou passionate about delivering exceptional customer service and being thewelcoming face that sets the tone for a positive experience? As aSupervisor Receptionist atHMRC New Bailey in Salford,you'll be atthe heart of our operation—ensuring smooth communication, creating a welcomingenvironment, and always putting the safety and satisfaction of our customersfirst. Our admin team plays a crucial role in running a seamless, efficientservice for all our clients and visitors.What youll do:Be the first impression: Greet all visitors and customers with warmth and professionalism, setting the tone for a 5-star experience.Direct and connect: Ensure guests are seamlessly connected to the right departments or team members while adhering to visitor management protocols.Elevate the experience: Deliver outstanding service across all touchpoints, from hospitality to workplace support and meeting room setup.Assist with inductions and onboarding processes, contributing to a smooth and professional welcome for new staff or contractors.Maintain a positive and approachable presence, ensuring every interaction is courteous, efficient, and memorable.What You Bring:Strong leadership skills and the ability to manage a team effectivelyThe ability to stay calm, focused, and organised—even when things get busy.Previous experience in a supervisory or management role, preferably within a reception or customer service environment.Knowledge of health and safety regulations, with a commitment to ensuring a safe working environment.A desire to learn, grow, and take the next steps in your career—well support you every step of the way.What we offer:Working with Sodexo is more than a job; its a chance to bepart of something greater.Youll belong in a company and team that valuesyou for you; youll act with purpose and have an impactthrough your everyday actions; and youll be able to thrive in your own way. Inaddition, we offer:Mental health & wellbeing supportEmployee Assistance Programme for personal, legal, and financial advice24/7 virtual GP & lifestyle rewardsDiscounts for you & familyFinancial tools & retirement planCycle to Work & Paid volunteering dayReady to be part of somethinggreater? Apply today!