Regional Operations Manager

Job IntroductionHeritage Portfolio is renowned for delivering exceptional catering and event services at some of Britains most iconic cultural destinations. From “in-house” cafés to bespoke events, were committed to creating unforgettable experiences that go far beyond great food — guided by our ethos of “Never standing still.”Operating across eleven prestigious Scottish venues — including the Royal Botanic Garden Edinburgh, Signet Library, Dundas Castle, Mansfield Traquair, and Perth and Musselburgh Racecourses — we craft dining experiences that enhance the unique character of each location.We are seeking someone who shares our passion for food, service excellence, and innovation. With proven experience managing large hospitality teams, youll nurture talent, support growth, and deliver commercial success through trusted client partnerships.Regional Operations ManagerPrimarily based in Edinburgh with regular travel throughout ScotlandAttractive Salary, 10% Bonus + £1,300.00 flexible benefit fund23 Days + Public Holidays40 HoursPlease see the attached full job description and full list of benefitsJob DescriptionWere looking for an ambitious and commercially astute Regional Operations Manager to lead a dynamic team across a cluster of prestigious venues. This is an exciting opportunity for a seasoned hospitality leader to shape the future of operations within our award-winning portfolio. If you're passionate about food, innovation, and customer experience — and thrive in a fast-paced, people-driven environment — wed love to hear from you.What Youll DoLead, develop, and inspire a team of operations professionals across multiple venuesBuild strong, long-term client relationships based on trust and shared successIdentify growth opportunities and drive commercial development across contractsEnsure exceptional food, safety, and service standards are consistently metFoster a culture of innovation, continuous improvement, and team engagementDeliver operational excellence that meets both financial targets and client expectationsChampion a zero-harm approach to health and safetySupport operational delivery and strategic planning across your regionWhat Youll BringMinimum of 5 years experience managing teams in the events or hospitality industryStrong commercial acumen with a track record of managing multisite P&LsExperience in high-volume hospitality, catering or retail environmentsOutstanding leadership and communication skillsPassion for quality food, service, and innovationHighly organised with excellent planning and problem-solving abilitiesConfident using Microsoft Office tools (Excel, Word, PowerPoint, Email)Proven ability to motivate and develop diverse teamsDesirable (but not essential):Event costings and sales planning experienceStaff training qualificationsFirst Aid or Personal Alcohol LicenceJoin Heritage Portfolio and Sodexo Live! for a fulfilling career where your individuality is celebrated, your impact is valued, and your development is supported. Were more than a team — were a community of experience-makers.We are proud to be a Disability Confident Leader, offering an interview scheme for qualified candidates with disabilities.Be part of a forward-thinking organisation where “Never Standing Still” is more than a motto — its how we thrive. Apply now and take the next step in your operations career.