Risk and Assurance Manager - Workforce Development

Join Our Team as a Risk and Assurance Leader! Are you passionate about Quality and Environmental management? Do you have a knack for ensuring compliance and driving continuous improvement? If so, we have an exciting new role just for you! As the Risk and Assurance Leader, you will spearhead the day-to-day risk and assurance activities at the account level. You will also lead the Workforce Development (WFD) Integrated Business Management System, focusing on Quality and Environmental management. In return you will play a crucial role in maintaining and enhancing our risk and assurance processes, working within a team committed to excellence in Quality and Environmental management. There are also opportunities for continuous learning and career advancement. As part of our commitment to building an inclusive and diverse workforce, we would particularly welcome applications from people who are from Black, Asian and other ethnic minority backgrounds. Job title: Risk and Assurance Manager - Workforce Development Job Description: What you’ll be doing: Lead Risk and Assurance Management: Oversee safeguarding, health, safety, and environmental management as part of our ISO accreditation activities. Develop and Maintain Plans: Create and deliver the WFD risk assurance and compliance plans, working within Group Risk and Assurance frameworks. Operational Excellence: Manage the Compliance Working Group for WFD, covering Quality, Environmental, and Information Security management. Ensure Compliance: Conduct necessary checks to maintain WFD account compliance with contractual, legislative, and Capita policies. Drive Continuous Improvement: Log and address non-conformance areas and opportunities for improvement identified through audits, compliance checks, incidents, and complaints. Risk Management: Maintain Business Unit risk registers and facilitate risk assurance and control checks in partnership with the divisional risk team. Reporting: Provide regular submissions to the Account/Sector Risk & Assurance committee and support other reporting requirements. What we’re looking for: Knowledge of Enterprise (Group) Risk frameworks Knowledge of relevant Quality and Environmental legislation Understanding of Quality and Environmental management Experience of internal audits and compliance reviews and aware of best practice approaches in this area Experience of being part of a team completing in-depth reviews and ensuring actions for improvement are recommended and embedded Excellent planning and organisational skills Understanding of ISO accreditations, including maintenance and management of certifications First Party Auditor qualified / experience leading internal audits and compliance reviews and aware of best practice approaches in this area Experience in the management of AI and GenAI tools from a Risk and Compliance perspective an advantage About Capita Public Service Capita CPS (Capita Public Services) is a division within Capita that focuses on delivering a wide range of services to public sector organizations. Capita CPS works with government departments, local authorities, and other public sector bodies to provide solutions that improve efficiency, enhance service delivery, and drive innovation. Why Capita CPS? Expertise: Extensive experience working with public sector organizations, understanding their unique needs and challenges. Innovation: Commitment to leveraging the latest technologies and best practices to drive positive change. Collaboration: Working closely with clients to co-create solutions that deliver real value and impact. Sustainability: Focus on sustainable practices and solutions that benefit both the public sector and the communities they serve. Capita CPS is dedicated to making a difference in the public sector by providing high-quality services and solutions that help organizations achieve their objectives and improve the lives of citizens. What in it for you? A competitive basic salary of between £40,000 - £50,000 dependent upon experience 23 days’ holiday (rising to 27) with the opportunity to buy extra leave A fully home based role The opportunity to take a paid day out of the office, volunteering for our charity partners or a cause of your choice Auto-enrolment to our company pension, life assurance, a cycle2work scheme, 15 weeks’ fully paid maternity, adoption and shared parental leave, paternity pay of two weeks…and plenty more Voluntary benefits designed to suit your lifestyle – from discounts on retail and socialising, to health & wellbeing, travel and technology Access to our Employee Network Groups, which represent every strand of diversity and allow colleagues to connect and learn from each other on an open, inclusive platform You’ll get the chance to follow your chosen career path anywhere in Capita. You’ll be joining a network of experienced, innovative and dedicated individuals across multiple disciplines and sectors. There are countless opportunities to learn new skills and develop in your career, and we’ll provide the support you need to do just that. Our purpose is to create a better outcome for you. What we hope you’ll do next: Choose ‘Apply now’ to fill out our short application, so that we can find out more about you. Equal Opportunities At Capita, we’re committed to providing an inclusive, barrier-free recruitment process and working environment for everyone. We want everyone to have the best chance of succeeding as they move through their application and start their career with us. We are an equal opportunity and Disability Confident employer, we want to hear from you if you’d like to discuss any adjustments you might need during your recruitment process. Please email reasonableadjustments@capita.com or call 07784 237318 and we’ll get back to you to discuss. For more information about equal opportunities and the types of adjustments we can offer, please visit the Capita Careers website. If you have a question that does not relate to adjustments during your recruitment process, please email our Talent Acquisition team - CPScareers@capita.com Location: London , United Kingdom Time Type: Full time Contract Type: Permanent Capita is a consulting, transformation and digital services business. We deliver innovative solutions and simplify the connections between businesses and customers, governments and citizens. We're driven by our purpose: to create better outcomes – for our employees, clients and customers, suppliers and partners, investors, and society. We're committed to being a responsible business – in how we operate, serve society, respect our people and the environment, and deliver attractive returns to our investors. Every day we help millions of people, by delivering innovative solutions to transform and simplify the connections between businesses and customers, governments and citizens. We partner with clients and provide them with the insight and cutting-edge technologies that give time back, allowing them to focus on what they do best and making people lives easier and simpler. We operate in the UK, Europe, India and South Africa and currently have 55,000 talented people working in our three divisions: Capita Experience, Capita Public Service and Capita Portfolio.