Sales Support Advisor

Job Description: Sales Support Advisor Victory House, Brighton (BN1 4FY) Permanent, Full time (35 hours per week) Hybrid working £25,000+ fantastic benefits Role: The Sales Support Adviser will provide sales administration support to the Sales Operations Team Leader/Sales Manager, Telesales and BDM sales teams (UK, Europe and Africa). The prime responsibility is to support with quotes and be the liaison between sales and our fulfilment teams to ensure a smooth implementation of new business. We offer Hybrid working so once you have completed the initial training and are competent in your role you are given the freedom to work from home some days and maintain a great work life balance. What you'll do: • Responsible for ensuring multiple mailboxes are up to date and cleared within the given 24 – 48 hour SLA timeframe • Allocate work to ensure the incoming emails are allocated to the right colleagues/team, including categorising, prioritising and responding to group secretaries, various departments and stakeholders across the business and reallocate if required. • Prioritising urgent tasks and chase required information when necessary • Complete daily administrative duties in order to support New Business Sales Teams with quote support (UK, Europe and Africa) • Create opportunities on HubSpot & Salesforce records to include checks for duplicate leads and assign Opportunities to frontline sales • Prepare quote documents for Bupa Global new business (UK, Europe and Africa) • Ensured all Bupa Global Sales activity is logged and kept up to date accurately on Salesforce (UK, Europe and Africa), saving key information into Drive folders. • Collate & complete On-boarding paperwork & Enrolment Specifications • Perform Lexis Nexis Pre-screen checks on all inbound quote opportunity. Liaise with Financial Crime Team as appropriate • Preparation and facilitation of weekly Sales MI and reporting to support sales activities • Exceed demanding targets for accuracy, productivity and quality within a strict 24 to 48 hour deadline • Learn the IT systems as well as technical knowledge for each process • Respond with flexibility and positively to changing situations when having team expansions and cross-skilling of tasks. • Accept responsibility for own development by taking on additional tasks i.e. being responsible for updating team rotas/shifts, co-ordinating team meetings/event planning, supporting new starter training, and organising regular skill shares. What you'll need: • Ideally to have some admin or office experience • Good organisational, diary management, planning and time management skills • Good written & verbal communication, a high level of assertiveness and a professional manner • Attention to detail • Multi-tasking under pressure • Positive attitude, and adaptable to change. • Self-motivated, articulate and numerate, takes the initiative • Ability to deal with people at all levels of the organisation • Excellent PC skills are essential including Word, Excel and PowerPoint Benefits Our benefits are designed to make health happen for our people. Viva is our global wellbeing programme and includes all aspects of our health – from mental and physical, to financial, social, and environmental wellbeing. We support flexible working and have a range of family friendly benefits. Joining Bupa in this role you will receive the following benefits and more: • 25 days holiday, increasing through length of service, with option to buy or sell • Bupa health insurance as a benefit in kind • An enhanced pension plan and life insurance • Annual performance-based bonus • Onsite gyms or local discounts where no onsite gym available • Various other benefits and online discounts Why Bupa? We’re a health insurer and provider. With no shareholders, our customers are our focus. Our people are all driven by the same purpose – helping people live longer, healthier, happier lives and making a better world. We make health happen by being brave, caring and responsible in everything we do. We encourage all of our people to “Be you at Bupa”, we champion diversity, and we understand the importance of our people representing the communities and customers we serve. That why we especially encourage applications from people with diverse backgrounds and experiences. As a Disability Confident employer, we offer a guaranteed interview for every disabled applicant who meets the minimum criteria for the job. We’ll make sure you are treated fairly and offer reasonable adjustments as part of our recruitment process to anyone that needs them. Time Type: Full time Job Area: Call Centre Locations: Victory House, Brighton Be at the heart of helping people live longer healthier, happier lives and making a better world. We employ more than 80,000 people globally who are making this a reality. If you've got the belief, the drive and the talent to help us in our ambition then we’d like to hear from you. Wherever you work, one thing stands out about Bupa people. Our customers are our passion – they’re at the heart of our positively different culture of care. At Bupa you’ll be challenged, you’ll be encouraged to innovate, and collaborate with colleagues who are committed to delivering exceptional experiences. We trust, respect and consider everyone, knowing your difference will make the difference. Please introduce yourself to our recruiters and we'll get in touch if there's a role that sounds like a good match.