Security Officer (Newcastle, GB)

Newcastle University Security Officer Opportunity: A Comprehensive Review for Aspiring Professionals

Embarking on a career in security at a prestigious institution like Newcastle University offers a unique blend of responsibility, community engagement, and professional growth. This role is more than just a job; it's an opportunity to be an integral part of ensuring a safe and secure environment for a vibrant academic community. We've broken down this exciting prospect to help you understand the advantages and key considerations for your career path.

The Role: A Foundation of Security and Service

As a Security Officer at Newcastle University, you will be at the forefront of maintaining a safe campus. This is a dynamic, customer-focused position operating within a 24/7 service. Your responsibilities will span a wide range, including:

• Patrolling: Conducting regular foot patrols across a vast 50-acre campus and over 100 buildings, ensuring the safety of staff, students, contractors, and visitors.
• Security Monitoring and Surveillance: Utilizing CCTV and Body Worn Video to ensure a watchful presence and respond to incidents.
• Reception and First Response: Acting as a first point of contact, providing assistance, and calmly managing emergent situations.
• Parking Control: Regulating traffic and enforcing parking regulations impartially.
• Reporting and Documentation: Maintaining detailed records of patrols, incidents, and security matters to support investigations.
• Liaison and Communication: Effectively communicating with stakeholders and external emergency services.

The University emphasizes a strong commitment to customer service, with Security Officers serving as role models for professionalism and support across a diverse student population. The role extends to both the main campus and remote teaching and accommodation sites, offering broad exposure to the University's operational landscape.

Career Advantages and Development Opportunities:

Newcastle University is dedicated to fostering the growth and well-being of its employees. For prospective Security Officers, this translates into several compelling advantages:

• Competitive Remuneration: The salary range of £30,298 - £31,756 (based on £25,249 with progression to £26,707) is significantly enhanced by a 20% shift allowance, reflecting the demanding nature of a 24/7 service.
• Professional Development: The University actively supports your career advancement by funding your SIA licence and offering opportunities to achieve a First Aid at Work certificate. This commitment to your professional qualifications is invaluable.
• Exceptional Benefits Package: Newcastle University offers a comprehensive benefits package, including:
  • A generous holiday allowance, with the option to purchase additional leave.
  • Excellent pension schemes to secure your future.
  • A range of health and wellbeing initiatives to support your overall welfare.
• Diverse and Inclusive Environment: As a University of Sanctuary and holder of a Gold Athena Swan award and Bronze Race Equality Charter award, Newcastle University champions a culture of diversity, inclusion, and equality. This creates a welcoming and supportive atmosphere for all employees.
• Meaningful Contribution: You'll play a pivotal role in creating a safe and positive experience for thousands of students, staff, and visitors, contributing directly to the University's mission.
• Structured Shift Pattern: A predictable 4-week rotational shift pattern (covering days, nights, and off-duty periods) allows for better work-life balance and planning.

Key Considerations for Aspiring Candidates:

To thrive in this role, candidates should consider the following:

• Essential Qualifications and Experience:
  • A working knowledge of security-related legislation, including GDPR, Equality and Diversity, Human Rights Act, and Health & Safety.
  • Proficiency in IT, including data entry, retrieval, and Microsoft Office.
  • Proven experience in a customer-focused environment, acting as a first point of contact.
  • Comfort and capability in dealing with emergent situations, which may involve increased risk.
  • A current Door Supervisor licence is essential, or a willingness to obtain one within the probation period.
  • A current First Aid at Work certificate is essential, or a willingness to obtain one within the probation period.
  • A full UK manual driving licence is required.
• Essential Attributes:
  • Calm and Professional Demeanour: The ability to respond to situations with composure and professionalism.
  • Strong Communication Skills: The capacity to communicate clearly and concisely at all levels.
  • Customer Focus: A genuine commitment to providing excellent service to the University community.
  • Adaptability: The ability to embrace change in an evolving organizational landscape.
  • Teamwork and Initiative: The capability to work autonomously or collaboratively as part of a team.
• Commitment to 24/7 Service: The role necessitates working shifts, including nights, weekends, and public holidays, to maintain continuous cover. Flexibility for overtime when required is also expected.
• Understanding the Campus: Familiarize yourself with the University's campus layout and its diverse locations.

This Security Officer position at Newcastle University presents an outstanding opportunity for individuals seeking a stable and rewarding career in a supportive and progressive environment. If you are a proactive, customer-oriented individual with a strong sense of responsibility and a desire to contribute to a safe and welcoming community, this role could be an excellent fit for your career aspirations.