Design Researcher reference: 149500

Embark on a Meaningful Career as a Design Researcher at Lloyds Banking Group

This 12-month fixed-term or secondment opportunity as a Design Researcher at Lloyds Banking Group presents a compelling chance for experienced professionals to make a significant impact. If you are passionate about understanding user needs and translating them into human-centred financial solutions, this role offers a unique platform to leverage your expertise in a supportive and collaborative environment.

Key Advantages for Potential Candidates:

• Purpose-Driven Work: This role is deeply embedded within the Financial Wellbeing team, focusing on crafting end-to-end experiences for customers facing financial difficulties. Your work will directly contribute to transforming moments of worry into hope, empowering vulnerable customers, and making a tangible difference in their lives. This is an opportunity to align your career with a strong social purpose.
• Collaborative and Supportive Environment: You will join a large, experienced team of over 40 researchers, fostering a culture of mentoring, collaboration, and continuous learning. You'll work alongside a full design team, gain exposure to diverse strengths and passions within the research community, and be encouraged to test and learn new research methodologies.
• Ownership and Influence: The role emphasizes taking full ownership of your design output and confidently presenting your work to stakeholders. You will have the opportunity to adapt designs based on feedback, playing a crucial role in shaping product and service development.
• Flexible Working Options: Lloyds Banking Group supports a hybrid working model, allowing for a balance between office-based collaboration and remote flexibility. This offers a degree of autonomy in managing your work-life integration.
• Professional Development: The emphasis on learning, mentoring, and the encouragement to explore new research methods suggests a commitment to ongoing professional growth.
• Competitive Compensation: The salary range of £70,929 - £78,810 reflects the seniority and expertise expected for this role.

Key Considerations for Your Career Path:

• Fixed-Term/Secondment Nature: This is a 12-month contract. Candidates should consider their long-term career goals and whether this fixed-term role aligns with their aspirations, or if it serves as a valuable experience or stepping stone.
• Specific Domain Experience: While broad research skills are essential, the description highlights a preference for experience in health, mental health, or behavioural design, particularly in the context of financial hardship. Candidates with this specialized background will likely find a stronger immediate fit.
• Stakeholder Management and Communication: The ability to communicate and influence wider business stakeholders with clarity and conciseness is paramount. Candidates should be comfortable presenting findings and advocating for user needs to diverse audiences.
• Adaptability to a Complex Context: Working with vulnerable customers in moments of financial difficulty requires a high degree of empathy and sensitivity. Understanding and navigating this unique and often non-aspirational context is crucial for success.
• Hybrid Working Expectation: The hybrid model requires at least two days per week (or 40%) at an office site. Candidates should ensure this working arrangement suits their personal circumstances.

This Design Researcher position at Lloyds Banking Group offers an exceptional opportunity for individuals seeking to apply their research skills in a meaningful context. If you are a driven and empathetic researcher looking to contribute to the financial wellbeing of customers and thrive in a collaborative, purpose-led organization, this role warrants serious consideration for your next career move.