Senior Sales Associate, New Bond Street - London

Senior Sales Associate, Boutique About working for Jimmy Choo: Jimmy Choo is a leading global luxury brand with an empowered sense of glamour and a playful daring spirit. Jimmy Choo products represent fine Italian craftsmanship and are famous for their quality and detail. Jimmy Choo has a global store network encompassing more than 200 stores worldwide. Permanent- Full-time, 40 hours per week What you’ll do: As a Senior Sales Associate, you will: Provide excellent standards of customer service at every opportunity. Develop product knowledge through storytelling and ensuring great customer service skills. Participate in, and represent Jimmy Choo during promotional events and activities Contribute ideas and suggestions to the team for improvements in the boutique performance. Demonstrate a constant awareness and strive to achieve key performance indicators and targets. Ensure merchandise presentation reflect VM standards and the general cleanliness of the boutique. Maintain your own client database ensuring repeat visits and customer loyalty Resolve customer complaints by investigating problems and sharing solutions with the store management Play an active role in replenishing stock according to company procedures and policies. Participate and support the team in stock takes as and when required Support the Management Team with managing the day-to-day operations. This includes customer relationships, store administration, stock management and visual merchandising We’d love to see: You will have demonstrable success gained as a Sales Associate and have knowledge and understanding of the luxury market, customer service and fashion. You will be enthusiastic, self-confident and self-motivated Our values: creative, courageous, and passionate Equality, diversity, and inclusion: At Jimmy Choo, we are committed to building a representative business that is empowered by our celebration of difference and enriches our creative solution. We are all responsible for creating a diverse and inclusive workplace. We try to inspire change and growth within each other and believe success is a result that comes from our difference. Jimmy Choo is proud to be an equal opportunity employer committed to inclusivity. Jimmy Choo Perks 33 days of holidays Products allowance and discount Birthday day off Private healthcare Exclusive employee sales If you want to become a part of the Jimmy Choo family, we’d love to hear from you – Apply today! — At Capri, we are all responsible for creating a diverse and inclusive workplace. We try to inspire change and growth within each other and believe success is a result that comes from our differences. Capri is proud to be an equal opportunity employer committed to inclusivity regardless of age, sex, sexual orientation, gender identity, genetic characteristics, race, color, creed, religion, ethnicity, national origin, alienage, citizenship, disability, marital status, military status, pregnancy, or any other legally-recognized protected basis prohibited by applicable law. M/D/F/V Established in 1996, Jimmy Choo is a global luxury brand with an empowered sense of glamour and a playfully daring spirit. Celebrated for its confident style and exceptional craftsmanship, Jimmy Choo is synonymous with the art of celebrity dressing and red-carpet style. The house innovative spirit meets time-honoured techniques in the form of exceptional collections spanning footwear, handbags, fragrance, a range of accessories and a growing men offering. Together, CEO Hannah Colman and Creative Director Sandra Choi have built a global powerhouse defined by glamour, optimism and joy. For a copy of the Capri HR Privacy Policy for applicants, employees, and non-employee workers, please click here.