Service Engineer - Corporate Payments

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Barclays is seeking a dedicated and skilled Service Engineer for their Knutsford-based team. This is an exciting opportunity to play a pivotal role in maintaining the integrity and efficiency of a critical technology infrastructure within a leading financial institution.

This position offers a chance to embark on a transformative journey, directly contributing to the stability and performance of Barclays' core technology. If you are passionate about technical problem-solving and ensuring seamless operations, this role could be an excellent step in your career progression.

Key Advantages for Candidates:

• Impactful Role: You will be directly responsible for the monitoring, maintenance, and complex issue resolution of critical technology infrastructure, ensuring minimal disruption to operations. This provides a high level of job satisfaction through tangible contributions.
• Professional Development: Barclays emphasizes continuous learning and offers opportunities to deepen your expertise in areas like ITIL, scripting, database management, and potentially cloud platforms and messaging technologies.
• Strategic Influence: The role offers opportunities to develop support models, contribute to policy development, and influence decision-making, allowing you to shape service offerings and operational effectiveness.
• Exposure to Advanced Technologies: You'll gain hands-on experience with essential tools and platforms, including strategic alerting and monitoring systems (ITRS, AppDynamics, ELK), KAFKA messaging, and cloud environments (aPaaS), which are highly sought after in the current job market.
• Career Growth Potential: Depending on your experience and performance, this role can lead to leadership opportunities, where you'll have the chance to guide and mentor teams, further developing your professional skillset.
• Collaborative Environment: You'll work closely with various functions and business divisions, fostering a collaborative spirit and gaining a broader understanding of the organization's strategic objectives.

Key Considerations for Your Career Path:

• Technical Foundation: A strong foundation in scripting on Linux/Unix-based operating systems, proficiency with database management systems (Oracle, MongoDB), and a solid understanding of ITIL service management processes are essential.
• Proactive Problem-Solving: The role requires a proactive approach to identifying, preventing, and resolving technical issues. This includes analyzing system logs, performing preventative maintenance, and utilizing monitoring tools effectively.
• Automation Focus: A key aspect of this role is driving efficiency through automation. Candidates who are keen on automating tasks and enhancing monitoring capabilities will find this particularly rewarding.
• Risk Management: You will be expected to identify and remediate potential service-impacting risks and issues, demonstrating a strong commitment to controls and governance.
• Communication and Stakeholder Management: Effectively communicating complex technical information to various stakeholders and influencing outcomes will be crucial for success.
• Leadership Aspirations (or Collaborative Guidance): If you have leadership aspirations, the "Assistant Vice President Expectations" section outlines the leadership behaviors and responsibilities you can expect to develop. For individual contributors, the emphasis is on leading collaborative assignments and guiding team members.
• Barclays Values and Mindset: Aligning with Barclays' core values of Respect, Integrity, Service, Excellence, and Stewardship, and embracing the Barclays Mindset of Empower, Challenge, and Drive, will be integral to your success and integration within the company culture.

This Service Engineer position at Barclays in Knutsford presents a significant opportunity for professionals looking to advance their careers in a dynamic and essential IT infrastructure role. By demonstrating a strong technical aptitude, a proactive mindset, and a commitment to excellence, candidates can expect to thrive and make a meaningful impact.