## Explore a Dynamic Software Engineering & Customer Support Role with EPrints Services
Are you a skilled Software Engineer with a passion for open-source technology and customer-centric solutions? EPrints Services, a leading provider of web-based repository solutions, is seeking talented individuals to join their growing team. This is an exciting opportunity to contribute to a globally recognized platform and work within a supportive academic environment.
EPrints Services is at the forefront of developing and maintaining sophisticated web-based repository systems for a diverse range of educational and commercial organizations worldwide. Their core product, the EPrints open-source repository platform, empowers institutions to manage data capture, structure, and presentation with exceptional flexibility. Complementing this, they offer robust customer support through their in-house Linux-based virtual hosting infrastructure.
This role offers a unique blend of Software Engineering and Customer Support responsibilities, making it ideal for professionals who enjoy both technical development and direct client interaction. You will be instrumental in:
- Developing and supporting customer-focused projects leveraging the EPrints platform.
- Engaging in varied engineering activities related to crucial areas such as open access, open data, digital education, and content management systems.
- Contributing to all phases of the project lifecycle, including design, programming, testing, project management, and dedicated customer support.
Key Advantages for Candidates:
- Impactful Work: Contribute to a globally recognized open-source platform that facilitates research dissemination and knowledge sharing.
- Diverse Project Exposure: Work on a wide array of projects, gaining experience in areas like open access, digital education, and complex system integrations.
- Technical Growth: Opportunities to deepen your expertise in Linux, web technologies (XML, SQL, JavaScript, CSS), and potentially high-level programming languages like Python, PHP, or Perl.
- Stable Environment: Be part of a well-established enterprise team within the esteemed School of Electronics and Computer Science at the University of Southampton.
- Career Progression: While initially a two-year fixed-term contract, there is a strong likelihood of extensions on a rolling basis, offering long-term career stability.
- Attractive Benefits Package: The University of Southampton offers a comprehensive benefits package including a contributory pension scheme, generous holiday entitlement, subsidized health and fitness facilities, and various discounts.
- Commitment to Inclusivity: EPrints Services and the University of Southampton are deeply committed to equality, diversity, and inclusion, actively encouraging applications from underrepresented groups and supporting flexible working arrangements.
Considerations for Your Career Path:
- Required Foundation: A strong foundation is essential, requiring either proven industrial experience in a relevant field or a PhD or equivalent professional qualification in Computer Science or a related discipline.
- Technical Skillset: While desirable, experience with Python, PHP, or Perl will significantly enhance your application. Demonstrable knowledge of Linux and core web technologies is a prerequisite.
- Customer Focus: The role demands excellent communication and interpersonal skills, as direct customer interaction and support are integral components.
- Project Management Acumen: The ability to manage projects, from conception to completion, is a key requirement for success in this multifaceted role.
This position represents a fantastic opportunity for motivated professionals looking to make a tangible contribution to the open-source community while advancing their careers in a supportive and intellectually stimulating environment. If you are seeking a role that combines technical challenge with meaningful impact, we encourage you to explore this exciting prospect.