Sr Client Coordinator

With more than 150 years of industry-leading experience, the businesses of SGS & Co and SGK are uniting to form SGX—a powerful force in innovative packaging production. Building on the legacy of trusted service since 1947 and 1953, SGX will deliver the full suite of packaging graphics, plate and cylinder production, and metal deco services to brand owners, retailers, and printers—all with a focus on reducing complexity, delivering flawless in-market execution, and leveraging global reach to drive consistency and impact at scale.

POSITION SUMMARY

We are recruiting for a Senior Client Coordinator to join our team in Cleckheaton. This role can be worked on a hybrid basis.

As the Sr Client Coordinator you will manage multiple client relationships and serve as project owner from inception through completion. Interpreting the needs of the clients, as well as all facets of the project and have a grasp on all artwork production processes including the packaging, prepress, industry standards and requirements. You will ensure that satisfactory resolution is accomplished when resolving and problem-solving client issues as they are received.

JOB RESPONSIBILITIES

• Creates and maintains the project work back schedule to ensure all up-front tasks and activities are assigned and completed on time. • Initiates kickoff and solution review meetings and ensures that subsequent meetings or tasks occur in a timely manner as dictated by each project. • Directs project activities and monitors project costs to ensure the business is as profitable as possible. • Meets with the clients as needed and understands client's expectation. Validates client protocols and brand/pharma requirements and ensures compliance throughout the process.• Handles and responds to inquiries from clients and/or anyone acting on behalf of the client regarding questions, report status, concerns, or general requests for information.• Monitors quality on production floor and resolves conflicts/issues to keep projects on track.• Additional duties as assigned.

QUALIFICATIONS / REQUIREMENTS

• Previous project coordination experience; or equivalent combination of education and experience• Occasional travel either locally, nationally, and/or internationally may be required.• High degree of proficiency in MS Office Suite, Outlook & Internet applications.• Strong analytical, prioritising, interpersonal, problem-solving, presentation, budgeting, project management (from conception to completion), & planning skills.• Strong verbal and written communication skills (including analysis, interpretation, & reasoning).• Solid understanding and application of mathematical concepts.• Ability to develop and maintain collaborative relationships with peers and colleagues across the organisation, as well as, internal and external clients.• Ability to work well autonomously and within a team in a fast-paced and deadline-oriented environment.• Ability to work with and influence peers and management.• Self-motivated with critical attention to detail, deadlines and reporting.

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The businesses of SGS & Co and SGK have united to form Propelis, a go-to-market ecosystem that enables marketers to move their brands forward with greater speed, clarity, and confidence. Our broad range of integrated solutions include brand creative, packaging, print solutions, branded environments, and content production. Services are delivered through our family of brands: SGX, Marks, Equator, Collide, and 5Flow. With a combined legacy spanning more than 150 years, Propelis commences operations with 10,000 employees in 30+ countries, nearly $1 billion in annual sales, and a diverse client base of over 2,000 leading companies.