Strategic Credit Controller

We have an exciting opportunity for a permanent,full-time Strategic Credit Controller to join our Accounts Receivable teamat our Regional Office in Worksop. This is an office-based role, 40 hours per week, Monday to Friday and the working hours are 08.30 to 17.00.The aim of the role is to ensure G4S's outstanding debt is minimised and risks are identified, escalated, and resolved in a timely manner.

In return, we offer a competitive benefits package which includes 5 weeks annual leave plus bank holidays, a flexible holiday scheme, contribution company pension and Life Assurance Scheme, recognition awards, training programmes and study support, employee discount scheme, Employee Assistance Programme, a matched fundraising programme, and free onsite parking.

Key Responsibilities and Accountabilities:

Chase customer payments in line with G4S payment terms to minimise bad debtEnsure all requests are completed and successfully resolved within the agreed service levelLook for process improvement opportunities for FSSC service deliveryWork on daily outbound phone targets set by the team leaderWork to individual and Business Unit Overdue Debt reduction targets and Cash CollectionWork on customer disputes to help minimise outstanding G4S debt and escalate to the appropriate Business ownersCreating and categorising outbound service requestsDrive weekly debt calls with Finance Business Partners and Directors on a weekly basis ensuring that any area of risk is flagged in a timely mannerDeliver induction and ongoing training for all staff in the Credit Control teams.Be a first point of escalation for team members on the issues that do not fall within standard process or guidanceDealing with escalated invoice queries and implementing payment plansAssist the Team Leader with input into the Monthly Cash Collection forecasting based on account and Business knowledge.Assist the Team Leader with providing monthly reporting to the team and BUs on Cash, Overdue debt position, SLAs, Targets or KPIsActively promote equality, diversity, and inclusion within the department whilst assisting management lead the team in a manner consistent with G4S principles

Essential Skills and Knowledge:

2+ years of Credit Control experienceStrong skills in MS Excel, MS Word, MS PowerPointA good understanding of accounting systems and the interactions of ledgers within Accounts ReceivableExperience in dealing with problems relating to the management of debt such as non-payment of customer invoices requiring legal recourseExperience in managing complex customer credit portfolios is desirableExperience in developing and coaching team members to maximise potentialAn understanding of SAP and/or other Finance systems is desirable

The successful candidate will be required to provide original documentation for detailed screening and vettingprocesses. These documents may include your passport, drivers license, utility bill (dated in the last 3 months),HMRC letter, original bank statements, an original payslip, your birth certificate, or a valid share code.

In 2021, G4S, a London-based global security company, was acquired by Allied Universal®, a leading security and facility services company that provides proactive security services and cutting-edge smart technology to deliver tailored, integrated security solutions. This acquisition expanded Allied Universals footprint and infrastructure on a global and local level. Through a global workforce of approximately 800,000 people*, we leverage best practices in communities all over the world. With revenue of approximately $20 billion, we have the resources to deploy efficient processes and systems to help deliver our promise locally: keeping people safe so our communities can thrive. In the UK, we have an extensive network of offices and more than 32,000 employees to support our local communities and customers. We believe there is no greater purpose than serving and safeguarding customers, communities and people in todays world. Allied Universal is There for you™. For more information, please visitwww.g4s.comorwww.aus.com. *Total workforce includes employees and subcontractors.

G4S Regional Management (UK&I) Limited is committed to creating a diverse and inclusive environment where all employees feel respected and able to give their best and is proud to be an equal opportunity and Disability Confident employer.

We welcome the unique contributions that you can bring in terms of age, ethnicity, race, sex, gender identity and expression, nation of origin, religion, disability, sexual orientation and beliefs. If you require any reasonable adjustments during the hiring process, please do not hesitate to contact us. If this opportunity is of interest then we want to hear from you. Please click the “Apply Now” button to submit your formal application.