Student Administration Assistant 4 Posts available

About the University of Sunderland 

The University of Sunderland offers life-changing opportunities for 27,500 students across its campuses in Sunderland, London, Hong Kong, and through global partnerships with learning institutions in 19 countries. We're proud to be a top 50 UK university (Guardian University Guide 2024), with top-quality facilities, inclusive culture, and our vibrant, ever-changing city.

The University of Sunderland is in an exciting phase of its development with a new vision and redefined strategic ambitions designed to take advantage of the ever-changing higher education landscape at home and overseas. 

About the role

We are looking for enthusiastic people to be part of our Student Administration teams supporting our applicants and students. Working within the team to support processing applications and acting as a first point of contact for queries, support open days, confirmation and clearing activities and to support immigration compliance.

As a member of Student Journey, you will be part of a Service that provides a wide range of professional services, support and guidance to students. We actively encourage our staff to get involved and collaborate in projects across the Service and we are committed to delivering high quality professional services in support of an excellent student experience.

Please note we have four positions available; all are fixed term contracts until 31/10/2025. The roles will commence from mid-June.

What you can bring 

The successful candidate will have experience of working with administrative processes in a customer facing office environment. The roles require applicants who thrive in a busy team environment, who enjoy interacting and supporting a wide range of people and who are flexible and responsive to customer needs. Strong organisational and accuracy skills are essential alongside the ability to adapt to changing systems and platforms and work and communicate successfully across both face to face and virtual channels.

What we can offer you 

Our University is not just a place of academic excellence, but also a community that embraces inclusivity and support. We value our staff and offer a rewarding package that goes beyond just salary. At the University of Sunderland, we prioritise not only your professional growth but also your happiness and well-being.

Enjoy a generous annual leave entitlement of 31 days, along with an additional 5 closure days over the Christmas break and 8 Bank Holidays. Enrolment into our pension scheme, ensuring your financial security for the future. Access to our “My Lifestyle Benefits Platform”, where you can enjoy online discounts at hundreds of retailers every day. Plus, take advantage of exclusive schemes that allow you to purchase a new car, bike, or technology at a discounted rate. Your health and well-being are important to us. That's why we provide access to discounted private medical insurance, health cash plans, and guidance on financial well-being.Maintaining an active lifestyle is made easy with discounted membership for CitySpace Fitness, our state-of-the-art facility for sports and social activities. 

 Equality, diversity & inclusion 

We strongly believe that an inclusive university, where a diverse range of individuals feel valued and have equal opportunity to get into work and reach their potential, is good for our staff, students, university, and society.

Our work on equality, diversity and inclusivity has never been more important. We believe inclusivity is an essential value at the heart of what we do, and we want all our staff to be part of that journey with us.

Our recent staff survey conducted in 2023 showed that 97% of our staff believed that we were committed to achieving an inclusive university.

The closing date for applications is Monday 16th June (23.59 GMT).

Interviews will be held on Monday 23rd June.

For any informal enquiries please contact, Megan Molloy (Student Administration Officer) via megan.molloy@sunderland.ac.uk.

 

Closing Date: 16 Jun 2025

Team: Support

Salary: £27,471 to £29,924