Supervisor reference: 70d3ff0d2f

Company Description

Join us at Metro Pubs, where our pubs are at the heart of city life, striving to provide a home away from home for both locals and visitors to the capital alike. All of our pubs are individual and unbranded, each embodying its own personality and character. We’re the place to laugh with friends, to spend quality time with family, and to enjoy all that is great about a community pub – the food, the drink, the service and the atmosphere.

We are a classic neighbourhood pub in one of London's most sought after locations. We're proud to have an excellent range of draught, craft, wine and spirits, we love our food, making familiar pub favourites brilliantlyÂ- at the Florence there's something for everyone!

Additional Information

We’re all about rewarding our team hard work, that why…

Â

You’ll receive a competitive salary, pension contribution as well as:

The chance to further your career across our well-known brands– as one of the industry's top apprenticeship providers, we can provide training and development at each level of your career.ÂService Charge on top of salaryCompany Sick PayDiscount of 33% for you and 15% for your loved ones on all of our brands – so you enjoy your favourite food and drink at a discount.Free employee assistance program – mental health, well-being, financial, and legal support because you matter!Discount of 50% for you and 25% for your loved ones at our Greene King Inns and hotels. – so you can enjoy a weekend away without breaking the bank.Refer a friend – who do you know who could be interested in a new role? When they are placed, you could earn up to £1,500 for referring them!Wagestream – access your wage before payday for when life happens.Retail discounts – Receive up to 30% off at Superdrug, exclusive discounts with three mobile along with many more…Job Description

As a Supervisor, you’ll lead by example, making sure the team have everything they need so the shift runs like clockwork! You’ll make sure the team maintain high standards and that our customers are kept happy.

As a Supervisor, you will…

Provide customers with a heartfelt and memorable experience each and every time they visitDeputise for the management team and resolve any issues that arise in their absenceHelp organise and coordinate the team during a busy shift, making sure everything runs like clockworkMake sure the bar is always safe, legal, and clean, and any issues are dealt with as quickly and safely as possibleQualifications

What you’ll bring…

A great eye for detail, making sure every pint is poured to perfectionBe a role model to the team on giving great service and making sure every customer receives a warm welcomeAn ability to think on your feet and adapt to whatever challenges arise during a busy shiftA positive can-do attitude and be a real team playerA true ‘people person’ who is able to create connections with our guests and residents quickly.Experience in high volume, fast-paced restaurant/bar environment beneficial.You will have passion, and well-rounded knowledge of food and wineThe flexibility and reliability to work late evenings, weekends and public holidays on a rotating roster