Team Manager reference: R-185364

## Review: Team Manager, Waitrose & Partners - A Leadership Opportunity with Purpose This role for a Team Manager at Waitrose & Partners presents a compelling opportunity for experienced retail leaders to make a tangible impact within a unique employee-owned business. Beyond the standard management responsibilities, this position offers the chance to embody the distinctive "Partner-led" service that defines the Waitrose brand, fostering a culture of care, belonging, and exceptional customer experience.

Advantages for Aspiring Candidates:

• Leadership with Impact: As a Team Manager, you'll be at the forefront of shaping customer interactions and driving team performance. Your leadership will directly influence the loyalty and trust of customers, a cornerstone of the Waitrose brand.
• Employee Ownership & Rewards: A significant advantage of joining the John Lewis Partnership is the inherent co-ownership model. As a Partner, you share in the responsibilities and, crucially, the rewards of the UK's largest employee-owned business. This fosters a sense of belonging and shared success.
• Career Development & Growth: The role demands strong people management skills, commercial acumen, and the ability to inspire change. These are all transferable skills that will undoubtedly contribute to your long-term career progression within the retail sector and potentially within the wider Partnership.
• A Culture of Care and Belonging: The description emphasizes the creation of a supportive culture. If you thrive in environments where teamwork, respect, and individual growth are valued, this role offers that opportunity.
• Night Premium Opportunity: For those willing to work unsociable hours, there's an attractive Night Premium of £4.50 per hour for time worked between 22:00 - 06:00, available for those enrolled in Enhanced Hours Premium arrangements. This can significantly boost overall earnings.
• Competitive Salary: The provided salary range of £30,500.00 - £42,500.00 is competitive for a managerial role of this nature.

Key Considerations for Your Career Path:

• Pace and Operational Oversight: Be prepared for a fast-paced environment where you may need to oversee the entire day-to-day operation of the shop. This requires strong organizational skills and the ability to multitask effectively.
• Customer Service Excellence: The role is deeply rooted in delivering "outstanding Partner-led, customer service." A genuine passion for food and a commitment to serving food lovers will be crucial for success.
• Adaptability and Change Management: The ability to support and plan your team's response to change is a vital skill. Candidates who are resilient and adept at embedding new initiatives will be well-suited for this position.
• Diverse Working Hours: The role requires flexibility with working hours, including early starts, late finishes, evenings, and weekends on a rota basis. Candidates should consider how this aligns with their personal work-life balance preferences.
• Potential for Further Training: While not always essential, desirable skills like supporting Disciplinary and Grievance processes, Regulatory Compliance Management, holding a Personal Licence, and Food Hygiene Level 3 can enhance your application and future career prospects within the company.
• Pre-Employment Vetting: Be aware that some roles may be subject to pre-employment vetting, which could include DBS checks. Prompt completion of any required documentation is encouraged to avoid delays.

In summary, this Team Manager position at Waitrose & Partners offers a rewarding career path for individuals who are passionate about retail leadership, customer service, and being part of a purpose-driven, employee-owned organization. Your ability to inspire a team, drive commercial success, and embody the Waitrose ethos will be key to excelling in this role.