Technology & Enablement Manager - Digital Engagement

End Date Friday 28 March 2025 Salary Range £70,929 - £78,810 We support flexible working – click here for more information on flexible working options Flexible Working Options Hybrid Working, Job Share Job Description Summary . Job Description JOB TITLE: Technology & Enablement Manager - Digital Engagement LOCATION(S): London, Leeds, Halifax, Bristol, Birmingham, Manchester, Edinburgh, Chester HOURS: Full-time WORKING PATTERN: Our work style is hybrid, which involves spending at least two days per week, or 40% of our time at an office hub. We support agile working, click here for more information on agile working options. About this opportunity Digital Engagement is at the heart of serving and supporting our customers and accountable for running and transforming our digital channels and owning the design authority for our digital assets. We collaborate across our channels and platforms, unlocking potential and bringing the bold to life by challenging the status quo, as we re-define banking of the future. As a Technology & Enablement Manager, you'll be at the forefront of designing how we show up for customers that will be both transformational to customers, colleagues, and our business. You will drive end-to-end strategy, architecture, and data optimisation of our digital applications. This role requires an understanding of how digital applications function, how they integrate with other systems, digital experience platforms like Adobe and how data flows across platforms to create seamless user experiences. So, if you are a tech-savvy storyteller with a knack for connecting the dots across a large organisation and driving meaningful change through the power of narrative, we invite you to join us on our journey of innovation and transformation. Key Responsibilities Uncover opportunities for innovation, like emerging mobile technologies, experiences powered by AI, and solutions across different platforms. Work on a range of complex initiatives to better support our customers and colleagues requiring the ability to communicate Ideas, distil complex problems into digestible content that effectively communicates key messages and insights, using a variety of mediums such as presentations, videos, prototypes and visualisations. Collaborate across the whole business and with all levels to define strategies that align with business goals, enhance system scalability, optimise data-driven decision-making, make informed decisions, generate new ideas to deliver increased value and work to create a competitive edge. Explain and prioritise problems and their possible solutions with colleagues and other stakeholders, confronting difficult conversation as required. Takes action to define, plan and implement the best solution. What you’ll need: Bachelor or master degree in computer science, Information Systems, or a related field. Understanding of mobile app architecture, backend systems, and cloud platforms (AWS, Azure) Experience with Adobe Experience Manager (AEM), Adobe Target, and Adobe Analytics. Experience with API design, microservices, and mobile-first data architectures. Knowledge of mobile analytics tools and data visualization platforms (Tableau, Power BI). Excellent problem-solving skills and ability to work in a fast-paced environment. Exceptional storytelling abilities, with a track record of translating complex technical concepts into engaging narratives that resonate with diverse audiences. About working for us Our focus is to ensure we're inclusive every day, building an organisation that reflects modern society and celebrates diversity in all its forms. We want our people to feel that they belong and can be their best, regardless of background, identity or culture. We were one of the first major organisations to set goals on diversity in senior roles, create a menopause health package, and a dedicated Working with Cancer initiative. And it why we especially welcome applications from under-represented groups. We’re disability confident. So if you’d like reasonable adjustments to be made to our recruitment processes, just let us know. We also offer a wide-ranging benefits package, which includes: A generous pension contribution of up to 15% An annual performance-related bonus Share schemes including free shares Benefits you can adapt to your lifestyle, such as discounted shopping 30 days holiday, with bank holidays on top A range of wellbeing initiatives and generous parental leave policies If you’re excited by the thought of becoming part of our team, we’d love to hear from you! At Lloyds Banking Group, we're driven by a clear purpose; to help Britain prosper. Across the Group, our colleagues are focused on making a difference to customers, businesses and communities. With us you'll have a key role to play in shaping the financial services of the future, whilst the scale and reach of our Group means you'll have many opportunities to learn, grow and develop. We keep your data safe. So, we'll only ever ask you to provide confidential or sensitive information once you have formally been invited along to an interview or accepted a verbal offer to join us which is when we run our background checks. We'll always explain what we need and why, with any request coming from a trusted Lloyds Banking Group person. We're focused on creating a values-led culture and are committed to building a workforce which reflects the diversity of the customers and communities we serve. Together we’re building a truly inclusive workplace where all of our colleagues have the opportunity to make a real difference. With 320 years under our belt, we're used to change, and today is no different. Join us and help drive this change, shaping the future of finance whilst working at pace to deliver for our customers. Here, you'll do the best work of your career. Your impact will be amplified by our scale as you learn and develop, gaining skills for the future. Should you wish to contact us for any reason, please email us at: careers@lloydsbanking.com For more Flexible Working Options please use the free text search, e.g. job sharing, variable hours, to identify relevant matches.