Trading Performance Lead

Trading Performance Lead c£75k National, c£85k London Fixed Term Contract - Feb 2026 We want to be the number one motor and home insurer in the market, and to achieve this we need to be ahead of our competitors with how we optimise our pricing and product propositions, with a challenge to grow our business and our market share significantly! Due to our growth plans we have an exciting opportunity for an Insurance Trading Performance Lead to join our tenacious team. This is a great role for someone looking to bring their insurance expertise to one of the country largest insurers, working in an area of key strategic focus. A bit about the job: The role sits within Personal Lines Retail, which is one of our major growth areas and often seen as its `shop window’ and the primary touch point for customers through its sophisticated digital channels. This role is key to the business with a lot of autonomy as you will have end to end, accountability for one of our core retail propositions, as well as being a driver for the growth of Retail. You will collaborate with the wider team and experts around the business to deliver amazing customer and commercial outcomes, demonstrated by KPI such as customer satisfaction, sales, and profitability. We are looking for a highly motivated individual, with a natural curiosity and eagerness to understand the market in which we operate. Someone who finds data driven solutions to performance issues through business insight, allowing us to make astute customer and commercial decisions to drive the business forward. Below are some key parts of what you can expect in this role: Develop and implement proposition strategies to achieve business goals Drive strong portfolio (P&L) performance, by taking ownership and driving initiatives Lead, engage, influence, and empower direct and virtual teams, to deliver desired outcomes Analyse various sources of information, to make informed decisions and action Work in a collaborative and supportive environment, that thrives with creativity Skills and Experience we’re looking for: Strong commercial competence and understanding of the personal lines’ insurance market Experience of delivering both customer and commercial (trading) improvements Natural curiosity to source and utilise insight, with a desire to drive the business forward Ability to encourage high performance, through excellent stakeholder management skills Confidence in challenging the status quo, leading change, simplifying, and adapting at pace What you’ll get for this role: Our purpose - with you today, for a better tomorrow – is a promise we make to our colleagues too. And one of the ways we live up to that promise is by investing in you. We have so much to offer when it comes to being an Aviva colleague. Bonus opportunity - 12% (E grade) of annual salary Actual amount depends on your performance and Aviva. Generous pension scheme - Aviva will contribute up to 14%, depending on what you put in. 25 days/29 days holiday plus bank holidays, and you can choose to buy or sell up to 5 days Make your money go further - Up to 40% discount on Aviva products, and other retailer discounts Up to £1,200 of free Aviva shares per year through our Matching Share Plan and share in the success of Aviva with our Save As You Earn scheme Brilliantly supportive policies including parental and carer leave Flexible benefits to suit you, including sustainability options such as cycle to work Make a difference, be part of our Aviva Communities and use your 3 paid volunteering days to help others We take your wellbeing seriously with lots of support and tools Take a look to learn more. Put a salary into this calculator to see what your total Aviva Reward could be. Aviva is for everyone: We’re inclusive and welcome everyone – we want applications from all backgrounds and experiences. Excited but not sure you tick every box? Even if you don’t, we would still encourage you to apply. We also consider all forms of flexible working, including part time and job shares. We flex locations, hours and working patterns to suit our customers, business, and you. Most of our people are smart working – spending around 50% of their time in our offices every week - combining the benefits of flexibility, with time together with colleagues. To find out more about working at Aviva take a look here We interview every disabled applicant who meets the minimum criteria for the job. Once you’ve applied, please send us an email stating that you have a disclosed disability, and we’ll interview you. We’d love it if you could submit your application online. If you require an alternative method of applying, please email tawana.chin@aviva.com We help our 19.5 million customers to save for the future and manage the risks of everyday life. To give these customers the best possible products and service we know we must make Aviva the most attractive choice for talented, entrepreneurial people with diverse backgrounds and an evolving range of expertise and insight. So, we’re passionate about helping our 23,000 people to do the best work of their lives, to enable them to make a positive difference to the lives of our customers.