Workplace Experience Associate - Design & Improvement

End Date Friday 30 January 2026 Salary Range £25,517 - £26,860 We support flexible working – click here for more information on flexible working options Flexible Working Options Hybrid Working, Job Share Job Description Summary This is a full time role based in Bristol, Edinburgh, Halifax or Leeds. Job Description JOB TITLE: Workplace Experience Associate SALARY: £25,517 rising to £26,200 from 1st APRIL 2026 LOCATION(S): Bristol, Leeds, Halifax or Edinburgh HOURS: Full-time – 35 hours a week. WORKING PATTERN: Our work style is hybrid, which involves spending at least two days per week, or 40% of our time, at one of our office sites. About this Opportunity Join our trailblazing Workplace Experience Design & Improvement team and help redefine what great looks like across our estate. You’ll curate standout colleague experiences, shape and evolve workplace standards and journeys, and drive continuous improvements that make a real difference to every day working life. We’re looking for someone who loves improving colleague experience, creating memorable moments, and strengthening engagement—using insight and technology to raise the bar. You’ll collaborate with Workplace Experience, Facilities teams and key partners across the Group to design and deliver experiences that colleagues genuinely feel. Responsibilities of the role: Supports end to end workplace experience improvement strategy to design & deliver exceptional colleague experiences in our workplaces Supports development of workplace experience standards, creating consistency of experience across our workplaces Supports delivery of optimised workplace journeys and initiatives, improving experience across our workplaces and leading small change initiatives Supports effective Design & Improvement team planning and reporting, enabling progress visibility for senior leaders Assists with the running of events across our estate Co-Ordinates administrative tasks on behalf of the team, and supports senior manager requests where required Works with partners and internal teams to ensure we’re creating a world class experience within our workplaces Supports wider Workplace Experience team deliverables where needed We’ll be inviting applicants to a short call to share more about the role and what it involves. Keep an eye out for your invitation! Why Lloyds Banking Group From building a truly sustainable business to creating a place where people love to work, we need colleagues who are up for the challenge of our bold ambitions. Who are excited to push boundaries and make change happen. Together, we can grow with purpose What you’ll need You’re passionate and care about improving colleague experience You’re self organised with the ability to prioritise multiple tasks effectively and deliver at pace You build relationships with those around you quickly, understanding needs and putting others at ease You consistently apply an inclusive approach to work, showing care for other colleagues Desirables You have a desire to learn and grow You have the ability to be flexible You think differently to others – able to demonstrate an ambitious and innovative approach to your role You have an understanding of the Lloyds banking Group strategy You have change management experience You have strong stakeholder management skills You have strong communication skills You have an understanding of AI and automation and how this can be used to improve workplace experience You're comfortable with change and ambiguity About working for us Our focus is to ensure we're inclusive every day, building an organisation that reflects modern society and celebrates diversity in all its forms. We want our people to feel that they belong and can be their best, regardless of background, identity or culture. We were one of the first major organisations to set goals on diversity in senior roles, create a menopause health package, and a dedicated Working with Cancer initiative. And it why we especially welcome applications from under-represented groups. We’re disability confident. So if you’d like reasonable adjustments to be made to our recruitment processes, just let us know. We also offer a wide-ranging benefits package, which includes • A generous pension contribution of up to 15% • An annual performance-related bonus • Share schemes including free shares • Benefits you can adapt to your lifestyle, such as discounted shopping • 22 days’ holiday, with bank holidays on top • A range of wellbeing initiatives and generous parental leave policies If you’re excited by the thought of becoming part of our team, get in touch. We’d love to hear from you. (Please note our roles can generate a considerable amount of interest and can close early so don't miss out on this opportunity to apply today.) At Lloyds Banking Group, we're driven by a clear purpose; to help Britain prosper. Across the Group, our colleagues are focused on making a difference to customers, businesses and communities. With us you'll have a key role to play in shaping the financial services of the future, whilst the scale and reach of our Group means you'll have many opportunities to learn, grow and develop. We keep your data safe. So, we'll only ever ask you to provide confidential or sensitive information once you have formally been invited along to an interview or accepted a verbal offer to join us which is when we run our background checks. We'll always explain what we need and why, with any request coming from a trusted Lloyds Banking Group person. We're focused on creating a values-led culture and are committed to building a workforce which reflects the diversity of the customers and communities we serve. Together we’re building a truly inclusive workplace where all of our colleagues have the opportunity to make a real difference.