Administrator (Basingstoke, GB)

Discover Your Career Path as an Administrator at Currys in Basingstoke

Are you a dedicated individual with a passion for customer service and a knack for organization? Currys, the UK's leading technology retailer, is seeking a proactive Administrator to join their dynamic Customer Service Centre team in Basingstoke. This is an exciting opportunity to contribute to a company that's at the forefront of helping people enjoy amazing technology, all while being part of a supportive and growth-oriented environment.

What This Opportunity Offers You:

This role is more than just a job; it's a stepping stone in your career journey. As an Administrator, you'll be instrumental in ensuring the smooth operation of the home delivery network for Currys. You'll have the chance to hone your skills in a fast-paced setting, where every day brings new challenges and opportunities for success.

Key Advantages for Candidates:

• Career Growth and Development: Currys is committed to your professional development. You'll receive on-going training and opportunities to acquire skills that will benefit you throughout your career. The company encourages internal growth, meaning you can shape your future within the organization.
• Impactful Work: Be part of a team that directly impacts customer satisfaction. Your efforts will ensure customers receive their technology efficiently and with excellent service.
• Team-Oriented Environment: You'll be working alongside 25,000 dedicated colleagues, fostering a strong sense of collaboration and mutual support. Learning and growing together is a core value here.
• Contribution to Sustainability: Currys is a leader in tech recycling and repair, making a significant positive impact on people and the planet. You'll be part of an organization that prioritizes environmental responsibility.
• Inclusive Culture: Currys champions diversity and inclusion, ensuring that every voice is heard and valued. They are dedicated to providing fair opportunities throughout the application process.

Key Considerations for Your Application:

To thrive in this role, candidates should possess a genuine passion for customer service and a desire to excel within a team setting. The responsibilities of an Administrator include:

• Customer Engagement: Effectively communicating with both internal colleagues and external customers.
• Logistics Support: Assisting in the assignment of delivery routes to drivers, a crucial element of the home delivery network.
• Administrative Excellence: Performing essential administrative tasks, including generating data for important reports.
• Problem Solving: Providing support and resolving queries for the wider Currys team.

What You'll Need:

• Prior experience or exposure to customer service is beneficial.
• A high level of passion and enthusiasm for working in a dynamic, fast-paced team environment.
• Proficiency in using Microsoft Excel and Word.

This Administrator role offers a competitive salary of £26,709, with a Grade 2 classification. The shift pattern is "5 over 8 Days," providing a structured work week. If you're looking for a role where you can make a real difference, develop your skills, and be part of a respected and forward-thinking company, then this opportunity at Currys in Basingstoke could be the perfect fit for your career aspirations.