Administrator/Receptionist reference: R1207567

Review: Administrator / Receptionist at Chancery Lane Health Centre

This permanent, full-time Administrator / Receptionist position at the esteemed Chancery Lane Health Centre presents an excellent opportunity for individuals seeking to contribute to a leading health organization. Located in the vibrant heart of London, this role offers a competitive salary of £29,300 per annum, complemented by a comprehensive benefits package, making it an attractive prospect for career-driven professionals.

Key Advantages for Candidates:

• Impactful Role: As the "backbone of the clinic," you will be instrumental in ensuring the smooth operation of the health centre. This hands-on role involves a diverse range of responsibilities, allowing you to develop a broad skillset.
• Customer-Centric Focus: The position emphasizes exceptional customer service, offering a chance to be the welcoming face of Bupa and significantly enhance the patient experience. This is a prime opportunity for those passionate about making a positive difference in people's lives.
• Diverse Responsibilities: Beyond front-of-house duties, you will engage in crucial back-office administration, including file preparation, scanning, managing correspondence, handling transactions, and ensuring the clinic's facilities are welcoming. This variety fosters continuous learning and skill development.
• Supportive Environment: Despite the potential demands of the role, Bupa champions a supportive team culture. You will benefit from the guidance of colleagues and your team leader, empowering you to leave each day knowing you've made a tangible difference.
• Commitment to Wellbeing: Bupa's "Viva" global wellbeing program underscores their dedication to employee health in all its facets – mental, physical, financial, social, and environmental. This, coupled with flexible working options and family-friendly benefits, indicates a genuine investment in their people.
• Comprehensive Benefits: The role comes with generous holiday entitlement (25 days, increasing with service), with options to buy or sell leave. Additional benefits include Bupa health insurance, an enhanced pension plan, life insurance, and access to fitness facilities or discounts, alongside various online discounts.
• Inclusive Culture: Bupa actively promotes diversity and inclusion, encouraging candidates from all backgrounds to apply. Their "Be you at Bupa" ethos fosters an environment where individuals feel valued and empowered to contribute their unique perspectives. As a Level 2 Disability Confident Employer, they are committed to providing interview opportunities and reasonable adjustments for disabled applicants.
• Career Growth: Working for a global health organization provides exposure to a large-scale, purpose-driven enterprise. This experience can be a significant stepping stone for individuals looking to advance within the healthcare administration sector.

Key Considerations for Candidates:

• Customer Service Acumen: A proven track record of delivering exceptional, client-focused customer service in person is essential. Experience in retail, hospitality, or a similar receptionist role will be highly regarded.
• Interpersonal Skills: Strong communication and interpersonal skills are vital for building rapport quickly and making individuals feel at ease.
• Adaptability and Time Management: The role requires a high degree of flexibility and the ability to effectively switch between tasks and provide support where needed, demonstrating excellent time management.
• Attention to Detail: Given the administrative nature of the role, meticulous attention to detail is crucial. Proficiency in Microsoft Office packages and solid computing skills are expected.
• Understanding of the Healthcare Sector: While not explicitly stated as a requirement, a genuine interest in contributing to the healthcare sector and a willingness to learn about its operations would be advantageous.
• Commitment to Bupa's Purpose: A candidate's alignment with Bupa's mission of helping people live longer, healthier, happier lives will be a strong indicator of success and job satisfaction.

In summary, this Administrator / Receptionist position offers a dynamic and rewarding career path within a reputable health organization. It is an ideal role for individuals who are organized, customer-focused, possess excellent communication skills, and are eager to contribute to a company with a strong social purpose.