Ward Unit Administrator - Medical and Acute Assessment Unit

Review: Ward Unit Administrator - Medical and Acute Assessment Unit, Cromwell Hospital, London

This opportunity for a Ward Unit Administrator at Cromwell Hospital in London presents a compelling proposition for individuals seeking a dynamic administrative role within a world-renowned healthcare organisation. Bupa's commitment to its purpose – helping people live longer, healthier, happier lives – is a strong foundation for this position, offering a chance to contribute to meaningful work.

Key Advantages for Candidates:

• Impactful Role: As the Ward Unit Administrator, you will be instrumental in ensuring the smooth and efficient operation of the Medical and Acute Assessment Unit (AAU). This involves critical patient interaction, financial administration, and liaison with various departments, directly impacting patient care and experience.
• Career Development within a Global Leader: Bupa is a respected name in healthcare globally. This role offers not only the chance to gain valuable experience within a leading hospital but also explicit career opportunities to move into other roles or different parts of Bupa. This signifies a commitment to employee growth and progression.
• Excellent Benefits Package: The comprehensive benefits include Bupa Health insurance, generous holiday entitlement (starting at 25 days and increasing with service), and options to buy/sell holiday. Furthermore, there's a contributory pension scheme, annual bonus, and pay review, alongside a range of discounts on Bupa products and services, including a subsidised staff restaurant, gym membership, and essential health and wellbeing provisions like free health assessments and annual flu vaccines.
• Supportive and Inclusive Environment: Bupa champions diversity and encourages employees to "Be you at Bupa." Their status as a Level 2 Disability Confident Employer highlights their dedication to fair treatment and providing reasonable adjustments, making this an inclusive workplace for a wide range of candidates.
• Prestigious Location: Working at the Cromwell Hospital places you in the heart of Kensington, London, a prestigious and well-connected area.

Key Considerations for Candidates:

• Fast-Paced Environment: The Medical and Acute Assessment Unit is described as a fast-paced, multidisciplinary environment. Candidates should be comfortable with a dynamic workflow, the ability to multitask, and a proactive approach to managing numerous responsibilities.
• Customer Service Excellence: The role demands exceptional customer care, professionalism, and a friendly, courteous demeanour when interacting with patients, visitors, and consultants. An excellent telephone manner is paramount for effective communication and information exchange.
• Financial Acumen: A core responsibility involves accurate data entry for patient costs and charges. Candidates will need to be meticulous with financial information and comfortable explaining financial agreements to patients.
• Organisational and Prioritisation Skills: The ability to work on your own initiative, prioritise tasks effectively, and meet deadlines is crucial for success. This includes coordinating department activities and liaising with multiple stakeholders.
• Shift Flexibility: The working hours operate on a rotating two-week schedule which alternates between early mornings and late evenings. Candidates must be able to accommodate this rotational pattern.
• Healthcare Experience: While not explicitly stated as mandatory, experience working in a healthcare environment is listed as a requirement. Candidates with this background will likely have a distinct advantage.

This Ward Unit Administrator position offers a significant opportunity for a driven and organised individual to become an integral part of a leading healthcare institution. If you possess strong administrative skills, a passion for patient care, and a desire for professional growth within a supportive and ethical organisation, this role warrants serious consideration for your career path.