Alarm Response Officer reference: 7374

## Explore a Critical Role in Security Operations: Alarm Response Officer at G4S Belfast

G4S, a world-leading integrated security company, presents an exceptional career opportunity for dedicated individuals to join their Belfast team as Alarm Response Officers. This pivotal role within the Alarm Receiving Centre (ARC) is instrumental in safeguarding customer assets and personnel across the UK. If you are seeking a dynamic career where your quick thinking and commitment to safety make a tangible difference, this position warrants your serious consideration.

As an Alarm Response Officer, you will be at the forefront of security operations, monitoring a diverse range of alarm systems. Leveraging market-leading software, you will ensure that every alarm activation is met with a professional and efficient response. This role is not just about reacting to alerts; it's about being a crucial link in maintaining the security and peace of mind for G4S's clientele. The company emphasizes comprehensive training, equipping you with the skills and knowledge necessary to navigate any situation with confidence and compliance.

Key Advantages for Aspiring Candidates:

• Meaningful Impact: Directly contribute to the safety and security of customers, their staff, buildings, and valuable assets. This is a role with inherent purpose and significance.
• Comprehensive Training & Development: G4S provides full training from day one, ensuring you are fully compliant with security protocols and prepared for all eventualities. This commitment to your development offers a strong foundation for a security career.
• Career Progression: The company highlights excellent opportunities for career advancement, both within the Alarm Response department and across the wider G4S organization. This is an ideal starting point for those looking to build a long-term career in the security sector.
• Competitive Compensation & Benefits: A basic salary of £12.25 per hour, coupled with ample overtime opportunities, provides a solid financial package. Additional benefits include 5.6 weeks of holiday, a pension and life assurance scheme, free parking, and access to the "Perks at Work" discount scheme offering savings with major retailers.
• Working with Leading Technology: You will gain valuable experience utilizing market-leading software systems, enhancing your technical proficiency.

Key Considerations for Your Career Path:

• Shift Flexibility is Essential: This role requires a high degree of flexibility, involving a four-week rotating shift pattern. This includes working days, nights, weekends, and bank holidays, with shifts typically running from 7 am to 7 pm or 7 pm to 7 am. Candidates must be comfortable with this demanding schedule.
• Resilience and Calm Under Pressure: The core of this role involves making swift, informed decisions in potentially stressful situations. A calm demeanor, resilience, and the ability to be sympathetic and sensitive to varying circumstances are paramount.
• Detail-Oriented and Organized: Excellent attention to detail, strong organizational skills, and effective time management are critical for accurately maintaining records, logging calls, and compiling reports.
• Customer Service Focus: While a security role, providing excellent customer service is a key responsibility, including answering inbound calls and maintaining professional communication with clients.
• Security Clearance: The recruitment and selection process includes interviews and screening to BS7858 standards, which involves completing security and compliance-related questions. This is a standard requirement within the security industry.

Ideal candidates will likely possess a background in a call centre environment, demonstrating excellent communication (both written and verbal) and IT skills. If you are a proactive individual with a strong sense of responsibility and a desire to be part of a global leader in security, this Alarm Response Officer position at G4S Belfast offers a compelling opportunity to build a rewarding career.