Amazon Customer Account Executive reference: R-1167843

Are you a driven and analytical individual with a passion for the fast-paced world of e-commerce and consumer goods? Unilever is seeking a motivated Amazon Customer Executive (Work Level 1C) based in Kingston, with occasional local travel to Amazon offices in London (10-15%). This is an exceptional opportunity to join a leading global company and play a pivotal role in shaping the future of our brands on one of the world's largest online retail platforms.

Unilever, a powerhouse in Food, Home, Beauty, and Personal Care, is committed to making sustainable living commonplace. With over 400 iconic brands trusted by billions worldwide, we are at the forefront of innovation and driving growth in the dynamic e-commerce landscape. This role is central to our strategy, as we aim to differentiate through responsible innovation, data-driven customer experiences, and agile channel strategies in an increasingly competitive market.

This position offers a unique chance to immerse yourself in the intricacies of e-commerce account management, specifically focusing on our Amazon presence. You'll be instrumental in supporting the Customer Account Manager (CAM) in building robust commercial relationships, monitoring performance, and driving growth. If you thrive in environments that demand proactive problem-solving, a keen eye for detail, and a desire to achieve impactful results, this role is an excellent fit for your career aspirations.

Advantages for Potential Candidates:

• High-Growth Environment: Join a team experiencing year-on-year double-digit growth on Amazon, offering significant opportunities for professional development and impact.
• Brand Exposure: Work with a diverse portfolio of globally recognized brands, enhancing your understanding of CPG marketing and sales strategies.
• E-commerce Expertise: Develop deep expertise in Amazon's ecosystem, a critical skill set for navigating the future of retail.
• P&L Ownership: Gain valuable experience by taking ownership of the P&L for assigned sub-categories, fostering strong financial acumen.
• Cross-Functional Collaboration: Engage with various teams, including Supply Chain, Planning, Marketing, and Media, to hone your collaborative and project management skills.
• Learning and Development: Unilever fosters a culture of continuous learning, encouraging curiosity and the sharing of successes and learnings with the wider team.
• Career Advancement: This role provides a strong foundation for a career in commercial management, account management, or e-commerce strategy within a leading CPG company.

Key Considerations for Candidates:

• Proactive and Results-Oriented Mindset: The role requires individuals who are driven to achieve targets, proactively identify opportunities, and solve problems effectively.
• Adaptability and Agility: The e-commerce landscape is constantly evolving. Candidates should be comfortable working in a dynamic environment where priorities can shift and embrace testing and learning.
• Analytical and Data-Driven Skills: Proficiency in data analysis, particularly with Microsoft Excel, is crucial for identifying trends, optimizing listings, and improving forecasting.
• Relationship Building: The ability to build strong internal and external relationships is vital for collaborating with the Amazon team, internal stakeholders, and external agencies.
• Financial Acumen: A solid understanding of financial principles is necessary for owning a P&L and delivering business targets.
• Negotiation and Influence: While supporting the CAM, developing strong basic negotiation skills and the ability to influence stakeholders will be key.
• Passion for CPG and E-commerce: Prior experience or a strong interest in the Consumer Packaged Goods sector and the e-commerce channel will be highly advantageous.

This is more than just a job; it's an opportunity to be part of a company that is shaping the future of consumer goods and making a positive impact. If you are ambitious, eager to learn, and ready to contribute to a leading global organization, we encourage you to explore this exciting opportunity.