Assistant Manager reference: 0000044730

This review provides an insightful look into the Assistant Manager opportunity at Nando's, designed to help potential candidates assess if this role aligns with their career aspirations. Nando's presents itself not just as a place of employment, but as a vibrant community where team members, known as Nandocas, support and inspire each other.

Advantages for Aspiring Assistant Managers:

• Career Growth and Development: Nando's emphasizes internal progression, with a stated aim of 70% of Assistant Managers advancing to Assistant General Manager roles. This indicates a strong commitment to nurturing talent from within.
• Comprehensive Training: A structured 3-month Assistant Manager training plan from Day 1 is a significant advantage, equipping new managers with the skills and knowledge needed to succeed.
• Exceptional Perks and Benefits: The role offers a compelling package beyond the salary, including:
  • A generous 4-week paid sabbatical after every 5 years of service – a rare and valuable benefit for long-term commitment.
  • Complimentary food during shifts and a discount for personal use.
  • Opportunities for travel to explore the brand's origins.
  • Regular team bonding events to foster a strong sense of community.
  • A competitive bonus structure, including an employee referral bonus.
  • A significant £1000 reward for successful referrals to Manager roles (UK) or equivalent in ROI.
  • Access to reward memberships with a range of discounts.
  • A contributory pension scheme (UK).
• Positive and Engaging Work Environment: The description highlights a culture of mutual support, inspiration, and a "don't take ourselves too seriously" attitude, suggesting a fun and dynamic workplace. The focus on "good food, good vibes, good people" reinforces this.

Key Considerations for Candidates:

• Salary: The stated salary is up to £32,000.00. Candidates should consider this in relation to their experience and local market rates, as well as the substantial benefits package offered.
• Brand Ambassadorship: The role requires an Assistant Manager to "live and breathe our brand and values." This means a genuine passion for the Nando's experience and its ethos is crucial.
• Customer Focus: A core requirement is to be "customer obsessed" and dedicated to delivering excellent service across all channels. If you thrive on creating positive customer interactions, this role will be a great fit.
• Dynamic and Fast-Paced Environment: The role is described as being comfortable in an "ever changing, fast paced environment." Candidates who are adaptable and energetic will excel.
• Team Development: A key responsibility will be to "drive the development of your team and spot great talent." This indicates a leadership style that focuses on mentorship and growth.
• Operational Excellence: Ensuring the "Nando customer journey is carried out on shift, every day, across all channels" implies a need for strong operational skills and attention to detail.

In conclusion, the Assistant Manager position at Nando's offers a unique blend of a supportive and fun work culture with significant opportunities for personal and professional growth. The extensive benefits package, combined with a clear path for internal promotion, makes this an attractive prospect for individuals who are passionate about hospitality, customer service, and team leadership. If you are looking for more than just a job – a place where you can make a real impact and be part of a genuine family – this opportunity warrants serious consideration.